What are the responsibilities and job description for the Technical Customer Support/Specialist Intern-IN position at Auzmor?
Job Title: Technical Customer Support/Specialist Intern
Location: Onsite(Must Relocated to Iowa)
Job Type: 6-Month Internship with the possibility of Full time
About Us:
Auzmor is a leading provider of innovative learning and employee experience solutions. We help organizations enhance their workforce capabilities through user-friendly platforms and advanced tools. At Auzmor, we are passionate about creating positive customer experiences and empowering teams to achieve more. Join us and be part of a culture that values growth, innovation, and collaboration.
Job Overview:
We are seeking a dynamic Technical Customer Support/Specialist Intern to join our team for a 6-month onsite internship. This role is ideal for individuals who excel in communication, love solving customer challenges, and have a knack for technology. You will play a key role in delivering exceptional customer support while gaining valuable experience in a fast-paced environment.
Key Responsibilities:
- Serve as the primary contact for customer inquiries and technical support.
- Troubleshoot and resolve technical issues in a timely manner.
- Collaborate with internal teams to address customer concerns and improve service delivery.
- Build strong relationships with customers to drive satisfaction and retention.
- Stay updated on Auzmor products and share insights with customers to optimize their experience.
Qualifications:
- Education: Master’s degree is a must. Bachelor’s or Master’s degree (preferred in Computer Science, Engineering, or related fields).
- Skills:
- Strong written and verbal communication skills.
- Problem-solving mindset and the ability to manage multiple priorities.
- Passion for customer engagement and navigating technical challenges.
- Preferred:
- Experience with BI tools like Power BI or similar analytics platforms.
- Background in technical or client-facing roles.
What We Offer:
- Immersive experience in customer support and success.
- Training and development to refine your technical and interpersonal skills.
- Opportunities to work on impactful projects and collaborate with a talented team.
- A potential pathway for growth within Auzmor.
Equal Opportunity Commitment:
Auzmor is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
Apply Now:
Ready to embark on a rewarding internship and contribute to Auzmor's mission? Join us and make a difference!
