Director of Events

• Event Coordination & Client Relations:
  • Cultivate and maintain strong relationships with clients, ensuring a personalized and memorable experience for every event.
  • Serve as the primary point of contact for clients from initial inquiry through to event completion, providing consultation on event design, menu options, décor, and logistics.
  • Conduct facility tours and guide prospective clients through room options, catering menus, and available services.
  • Meet with clients to understand their vision, goals, and objectives for each event, customizing offerings to meet their needs.
  • Finalize Banquet Event Orders (BEOs), ensuring all event details (room setup, menu, timelines, staffing, etc.) are accurately documented and communicated to internal teams.
• Event Planning & Execution:
  • Oversee the planning and execution of a variety of events, including corporate meetings, social gatherings, weddings, banquets, and private functions.
  • Collaborate with the Banquet Captain and event staff to ensure smooth execution, adhering to all event details as outlined in the BEO.
  • Create floor plans, room setups, and event timelines, and distribute them to relevant departments (Banquet, Housekeeping, Audio-Visual, Security, etc.) to ensure proper coordination.
  • Regularly check in with clients and ensure their satisfaction throughout the event, addressing any concerns promptly.
• Team Collaboration:
  • Coordinate with the Executive Chef to develop seasonal and customized catering menus that reflect culinary trends, client preferences, and dietary needs.
  • Meet weekly with the Food and Beverage department to review upcoming events, ensuring all details are aligned and executed smoothly.
  • Work closely with the Sales and Marketing team to promote hotel event spaces, offering packages, and cultivating long-term client relationships.
  • Assist with event staffing and ensure that all team members are well-trained and prepared for each event, ensuring top-tier service.
• Budget & Financial Oversight:
  • Assist in the development of the annual catering and events budget, ensuring financial targets are met.
  • Review budgets regularly in coordination with the Finance department, identifying and addressing any discrepancies or areas for improvement.
  • Provide pricing recommendations for catering packages, event services, and add-ons while maintaining profitability for the hotel.
  • Monitor event revenue and expenses, ensuring that all events meet or exceed financial goals without compromising quality.
• Quality Control & Continuous Improvement:
  • Ensure that all event setups are correct and executed to the highest standards, paying attention to detail and exceeding client expectations.
  • Oversee event staff training and development to ensure exceptional service levels are maintained at all times.
  • Conduct post-event follow-ups with clients to obtain feedback and identify opportunities for improvement in future events.
  • Stay current with industry trends and best practices, seeking ways to continuously improve the catering and events department.

• Bachelor’s Degree in Business Administration, Hospitality Management, or a related field.
• 5 years of experience in revenue management or related roles within the hospitality industry.
• Proficiency in revenue management principles, tools, and techniques.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Excel
• Demonstrated ability to maintain confidentiality and handle sensitive information discreetly.

• Strong work ethic and commitment.
• Self-motivation.
• Excellent communication skills (written and oral).
• Advanced problem-solving and prioritization abilities.
• Effective organizational and interpersonal skills.
• Proficiency in sales management software.
• Strategic thinking and problem-solving skills.

• Ability to sit for extended periods of time.
• Frequent use of fingers, handling, feeling, talking, and hearing.
• Moderate standing, reaching, walking, stooping, and lifting.
• Sustains substantially recurring movement to fingers, hands, and wrists.
• Ability to lift and/or move up to 20 pounds.

About Avalon PS HM, LLC

Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company—one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it’s also incredibly rewarding.

AVALON HOTEL & BUNGALOWS PALM SPRINGS

An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it’s no secret while Avalon’s sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.

INGLESIDE ESTATE

At the historic Ingleside Estate & Melvyn’s Restaurant, an old Hollywood glamour runs deep: Built in the 1920’s for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn’s restaurant and lounge completes this picturesque setting to play and escape it all.

Equal Opportunity Employer

At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires.

Fair Chance Hiring

In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.