Pool Attendant

• Guest Assistance & Service:
  • Greet and welcome guests to the pool area with a friendly and professional attitude.
  • Assist guests with finding seating, providing towels, and ensuring that they have everything needed to enjoy their time at the pool.
  • Respond to guest inquiries regarding pool amenities, hotel services, and local attractions.
  • Provide excellent customer service, ensuring that guests feel comfortable and have a positive experience throughout their visit.
  • Address guest concerns or issues promptly and escalate to the Manager as needed.
• Pool Area Maintenance:
  • Maintain the cleanliness and organization of the pool area, including removing trash, cleaning lounge chairs, and ensuring that the poolside area is free of debris.
  • Set up and arrange poolside furniture, umbrellas, and towels to ensure an inviting and comfortable environment for guests.
  • Ensure that poolside amenities such as towels, water, sunscreen, and other guest necessities are well-stocked and replenished as needed.
  • Monitor the cleanliness and safety of the pool deck, ensuring that it remains in excellent condition for guests.
• Safety Monitoring:
  • Monitor pool activities to ensure that all safety protocols are being followed by guests.
  • Ensure that guests adhere to pool rules and regulations, such as no diving in shallow areas, no outside food and beverage and no running on pool decks.
  • Respond quickly to any safety concerns, incidents, or accidents around the pool area, and alert the appropriate personnel (lifeguard, supervisor, or security) if necessary.
  • Be familiar with emergency procedures and assist in case of an emergency, including first aid or contacting medical professionals as required.
• Guest Comfort & Services:
  • Assist with poolside service requests, including arranging for food and beverages, setting up shade or towels, or fulfilling other guest needs.
  • Provide guests with information about available pool services, events, or special promotions within the hotel.
  • Maintain a positive, friendly, and professional demeanor to enhance the overall guest experience at the pool.
• Inventory & Supply Management:
  • Ensure that towels, lounge chairs, umbrellas, and other pool equipment are in good condition and available for guests.
  • Assist with the inventory of pool supplies, such as towels, sunscreen, and refreshments, and report any shortages to the Pool Supervisor.
  • Ensure that pool area storage is organized and all equipment is stored correctly after use.
• Health & Safety Compliance:
  • Follow health and safety guidelines to ensure a clean and safe environment for guests and staff.
  • Assist in maintaining compliance with all pool safety standards, including water quality checks and ensuring proper signage is visible.
  • Report any safety hazards, such as wet floors, faulty equipment, or unsafe conditions, to the Pool Supervisor immediately.
  • Monitor guest behavior and ensure that safety procedures are adhered to, such as the use of life jackets or floatation devices.
• Team Collaboration:
  • Work closely with other pool server and recreation team members to ensure a smooth and efficient operation.
  • Assist the pool servers and Manager with pool events or special requests.
  • Communicate with housekeeping, security, and other departments to coordinate pool area needs and guest requests.
• A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy.

• High school diploma or equivalent preferred.
• Previous experience in hospitality or guest service roles, particularly in a pool, resort, or recreational setting, is preferred but not required.
• CPR and First Aid certification is a plus.
• Must be able to obtain and maintain a valid Riverside County Food Handler's card and Responsible Beverage Server certification throughout employment.

Skills/Specialized Knowledge

• Strong customer service skills with the ability to engage guests in a friendly and welcoming manner.
• Ability to maintain a clean, organized, and safe pool area.
• Basic knowledge of pool safety and maintenance procedures.
• Good physical stamina and the ability to stand for extended periods, lift and carry pool supplies, and perform various tasks throughout the shift.
• Ability to remain calm and handle situations in a fast-paced and dynamic environment.

Physical Demands

• Ability to work in an outdoor pool environment in varying weather conditions (sun, heat, wind, etc.).
• Ability to stand, walk, and lift items (up to 50 lbs.) for extended periods.
• Comfortable working around water and performing tasks in a poolside setting.
• Ability to handle repetitive tasks such as setting up and cleaning poolside furniture

About Avalon PS HM, LLC

Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company—one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it’s also incredibly rewarding.

AVALON HOTEL & BUNGALOWS PALM SPRINGS

An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it’s no secret while Avalon’s sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.

Equal Opportunity Employer

At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires.

Fair Chance Hiring

In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.