What are the responsibilities and job description for the Employee Relations Specialist - Tacoma or Seattle, Washington position at Avamere at Pacific Ridge?
Employee Relations Specialist
Avamere Living
Tacoma/Seattle, Washington
Job Summary
The Employee Relations Specialist consults and advises Avamere leaders on employee relations issues to ensure a positive work environment. This role addresses employee concerns, resolves conflicts, and implements programs that promote employee engagement and satisfaction.
Essential Duties and Job Responsibilities
- Employee Relations Management:
- Act as a primary point of contact for employee concerns and grievances.
- Investigate and resolve workplace issues, including conflicts, harassment, and discrimination complaints.
- Provide guidance and support to managers and employees on policy interpretation and conflict resolution.
- Labor Relations Management:
- Act as the primary point of contact for union representatives, fostering constructive relationships to address labor issues effectively.
- Administer collective bargaining agreements (CBAs), ensuring adherence to contractual obligations.
- Policy Development and Implementation:
- Develop, review, and update employee relations policies and procedures to ensure compliance with legal standards and organizational goals per the direction of the Senior Director of Employee and Labor Relations.
- Communicate and educate employees and managers on HR policies, procedures, and best practices.
- Employee Engagement and Retention:
- Design and implement programs and initiatives to boost employee morale and engagement.
- Conduct employee satisfaction surveys and analyze feedback to recommend improvements.
- Collaborate with HR teams to develop employee retention and career development strategies.
- Compliance and Legal Support:
- Ensure adherence to labor laws and regulations, including FMLA, ADA, and EEO.
- Maintain accurate and confidential records of employee relations issues and resolutions.
- Assist with preparation for audits, investigations, and legal proceedings.
- Training and Development:
- Develop and deliver training programs on topics such as conflict resolution, diversity and inclusion, and effective communication.
- Provide coaching and support to managers and employees to enhance their interpersonal and management skills.
- Reporting and Analysis:
- Prepare reports on employee relations trends, issues, and resolutions for management review.
- Analyze data to identify patterns and recommend proactive measures to address potential issues.
Requirements and Qualifications
Minimum Requirements
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- A minimum of four years of experience as an HR Generalist with two years of focused employee relations and investigations.
- Proven experience in conflict resolution and workplace investigations.
- Experience with Microsoft systems and applications.
Preferred Requirements
- Professional HR certification (e.g., SHRM-CP, PHR).
- Experience working with Union and Labor Relations
- Prior Human Resources experience in a healthcare delivery workplace.
- Prior experience in a multistate organization with multiple worksites.
Avamere Living is an Equal Opportunity Employer and participates in E-Verify.