Demo

NexThink Delivery Consultant

Avance Consulting
Baltimore, MD Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/23/2025

Technical / Functional Skills Nexthink Administration, Develop automation scripts, PowerShell

Experience Required

  • Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.
  • Develop advanced contents for customers and handle testing, pilot and production deployment
  • Develop automation scripts (Remote Actions) based on Windows PowerShell
  • Support customers’ initiatives on Nexthink areas of operations

Roles & Responsibilities

  • Analyze and benchmark customer’s data-set to drive insights for ongoing operations
  • Create analytical reports and perform ticket analysis to provide recommended action plans
  • Provide insights on end user computing common issues and proper ways to solve it for enterprises
  • Ability to translate analytics findings into appropriate content / solution in Nexthink
  • Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.
  • Develop advanced contents for customers and handle testing, pilot and production deployment
  • Develop automation scripts (Remote Actions) based on Windows PowerShell
  • Support customers’ initiatives on Nexthink areas of operations
  • Seek to continuously improve relevant technical knowledge and skills
  • Work against a set of Service Levels (SLs)
  • Stay current on product development / releases to a level required for the above activities
  • Generic Managerial Skills

  • Provide services activities to IT Operations managers and teams in order to demonstrate ongoing value to Constellation on different areas of operations.
  • The focus of the role is to work with set of Constellation Managers and teams to provide Nexthink advanced content build . The role is expected to work collaboratively with SMEs, teams, and managers.
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