What are the responsibilities and job description for the Client Services Coordinator position at Avant Tech?
Company Overview:
Avant Tech offers comprehensive solutions nationwide across various sectors including Technology, Big Data, Analytics, Healthcare, Government, Banking, Finance, and Life Sciences. . We are committed to delivering exceptional client experiences and are currently seeking a Client Services Coordinator to join our team in Peachtree City, Georgia.
Position Summary:
The Client Services Coordinator will be responsible for facilitating effective communication between clients and internal teams, ensuring a high standard of service and satisfaction. This role requires a proactive and detail-oriented individual who can manage multiple priorities in a fast-paced environment.
Key Responsibilities:
- Act as the primary liaison for client inquiries, providing timely and professional responses.
- Organize and coordinate client meetings, including preparing agendas and documenting minutes.
- Support project management initiatives, ensuring alignment with client expectations and timelines.
- Maintain comprehensive client records and documentation to ensure accuracy and compliance.
- Collaborate cross-functionally to enhance service delivery and client satisfaction.
- Gather and analyze client feedback to inform continuous improvement strategies.
Qualifications:
- Bachelor’s degree in Business Administration, Communications, or a related field preferred.
- Minimum of 2 years of experience in client services, account management, or a similar administrative role.
- Exceptional communication and interpersonal skills, with the ability to build rapport with clients.
- Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
- Proficient in Microsoft Office Suite and experience with CRM systems.
What We Offer:
- Competitive salary.
- Opportunities for professional development and career advancement.
- A collaborative and supportive work environment.
