What are the responsibilities and job description for the Customer Care/Reception position at Avanti Salon?
Applicant must have exceptional people, communication, and computer skills. Be able to work in a fast paced environment. Professionalism, teamwork and multitasking are a must. Saturdays and some evenings are required (30 - 40hrs/wk). Pay based on experience. 401k, and paid vacations available. Minimum HS diploma, references and background check required.
Responsibilities
- Provide exceptional customer support through effective communication and phone etiquette.
- Assist clients with inquiries and resolve issues promptly, ensuring a positive experience.
- Perform data entry and maintain accurate records of customer interactions.
- Utilize computer skills to manage information efficiently.
- Engage in outbound calling to follow up on customer needs and feedback.
- Collaborate with team members to enhance service delivery and client satisfaction.
Summary
In the role of Customer Care/Reception, you will be essential in delivering outstanding customer support and ensuring a seamless experience for clients. Reporting to Management, you will utilize your core skills in communication and data entry to assist customers effectively. Your proficiency computer skills will aid in managing inquiries and maintaining accurate records. With the potential to leverage premium skills, you will enhance client interactions and contribute to the overall success of our organization in a fast-paced environment.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Paid time off
Shift:
- Rotating shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $17 - $22