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Primary Care Reception and Billing Specialist

Ravenwood Health
Chardon, OH Full Time
POSTED ON 12/11/2024
AVAILABLE BEFORE 2/10/2025
Ravenwood Health is hiring a Receptionist. 
If you are passionate about making a positive impact, thrive in a supportive and dynamic environment, and value work-life balance, we want to hear from you! Join us in our mission to create meaningful change and build a brighter future together. Apply now and embark on an exciting journey with us!   
 
Ravenwood Health is a private nonprofit and trauma informed agency. We strive to provide a safe and compassionate community and work environment that supports and respects the unique journey of each person's professional goals.   
 
The Receptionist is responsible for supporting the front desk activities as well as performing a variety of administrative and clerical tasks, provide a friendly tone, direct clients to the correct offices, and to make appointments or seek help. Making a positive first impression with all our clients is always our goal.
 
Receptionist Key Responsibilities:
  • Greet clients and directly them appropriately
  • Answer a multi-line phone
  • Verify clients demographic and insurance information
  • Collect copays, deductibles, and balances at the time of visit
  • Collaborate with other departments
  • Function as an arm of the billing team
  • Work with the billing coordinator on process improvement
  • Travel and perform job duties at all practice sites
 
Education and Experience:
  • High School Diploma or equivalent required.
  • Prior experience working as a high volume receptionist with experience in insurance intake and verification preferred.
  • Ability to work in a fast-paced environment and communicate effectively.
  • Previous billing experience is a plus.
  • Must be able to pass a background check.
 
Receptionist Benefits Include:  
  • Competitive Salary: We offer a salary package that reflects your skills, experience, and contributions.  
  • Generous Time Off: Enjoy 2 weeks of vacation, along with 56 hours sick time, 8 paid holidays, and 4 wellness days per year. We understand the importance of work-life balance and strive to provide ample time for rest and rejuvenation.  
  • Comprehensive Benefits: Access comprehensive health, life, dental, and vision insurance coverage to safeguard your well-being and provide peace of mind for you and your loved ones. 
  • Staff Wellness Therapist: We offer comprehensive health and wellness opportunities, including access to a staff wellness therapist, to support our employees' health and mental well-being 
  • Financial Security: Take advantage of perks like mileage reimbursement, a flexible spending account, a 401k with company match, and short- and long-term disability insurance. We prioritize your financial health and future stability.  
  • Supportive Environment: Receive clinical supervision and ongoing consultation to enhance your skills and support your professional growth. Our team is dedicated to providing the guidance and resources you need to succeed.  
  
 
EEO Statement:
Ravenwood Health is firmly committed to prohibiting discrimination based on the basis of race, color, sex, age, religion, ancestry, national origin, citizenship, disability, military status, sexual orientation, or genetic information throughout the employment process, from selection through termination. Ravenwood Health expects all employees, vendors, and associates to support the nondiscriminatory policies of Ravenwood Health.
 

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