What are the responsibilities and job description for the Sales Support Administrator position at Avantis Education?
Sales Support Administrator (Channel)
Full-time, Hybrid role
Office base in Arlington Heights, Chicago, Illinois
What you’ll love about this role
You will be joining a fast paced, multi award-winning, market leading Educational Technology Company based in Arlington Heights.
Avantis is a leading educational technology company focused on bringing immersive Virtual Reality (VR) learning experiences to classrooms around the world. Our mission is to empower educators with innovative tools that inspire students, enhance engagement and improve learning outcomes.
What will you be doing
We are seeking a highly organized and detail-oriented Sales Support Administrator to join our Channel Sales Team. This role will primarily focus on administrative tasks and sales support to drive efficiency and streamline partner engagements. The Sales Support Administrator will work closely with the Channel Partner Manager and Sales Team to ensure smooth operations and enhanced partner relationships. You will be responsible for deal registrations, maintain accurate and up to date records of interactions, activities and outcomes in customer relationship management (CRM) software.
Key responsibilities will include
- Provide administrative support to the channel sales team, including CRM data entry, lead tracking, and report generation.
- Assist in managing partner accounts, ensuring accurate documentation and timely updates.
- Maintain and update sales collateral, price lists, and partner resources.
- Assist in processing purchase orders and tracking partner deal registrations.
- Conduct basic company/contact research, using CRM, internal data and the internet as appropriate.
- Time management and prioritization of CRM Deals and completed in a timely manner
- Communicate with customers in a courteous and professional manner using appropriate language, both written and verbal. Listen with intent and effectively respond to internal and external customer needs, via telephone-based communication.
- Record key customer data in a standardized and consistent manner and accurately record sales and order information in CRM
- Proactively manage leads and opportunities
- Accurately use rate card/price calculator
- Manage multiple tasks and prioritize effectively in a fast-paced environment.
- Manage all CRM deals until they successfully are closed and completed.
Key Skills, Experience and Qualifications
- Education or proven administrative experience of sustained over achievement in a business development environment
- 1 years of experience in sales support, administrative roles, or SDR positions, preferably in a channel sales environment.
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication skills, both written and verbal, to support partner engagement and internal coordination.
- Self-motivated with a proactive approach to problem-solving and able to work with minimal supervision.
- Experience of working in a KPI driven environment
- Proficiency in CRM tools (e.g.,Zoho, Salesforce, HubSpot) with the ability to manage and analyze data effectively
Avantis Education provides a fun, exciting work culture that thrives on self-starters and individuals that can help shape and grow our future. We are a well-established Company that is continually growing and looking for strong team players who are not afraid of working independently to bring innovation into all that we do as a global education technology leader.
To find out more about our product please go to www.classvr.com
If this sounds like you, we can't wait to hear from you.
