Sales Administrator

POSITION SUMMARY:

This is a full-time, salaried position responsible for managing critical sales operations, optimizing customer relationships, and ensuring the efficiency of sales processes. The Sales Administrator serves as a strategic partner to the National Account Sales team, overseeing sales reporting, pricing strategies, and forecasting to drive revenue growth. This role requires the ability to analyze data, develop sales strategies, and implement process improvements with minimal supervision.

Providing a high level of service to internal and external customers, the Sales Administrator plays a key role in shaping sales initiatives and supporting business objectives.

RESPONSIBILITIES:

• Manage and oversee customer accounts, ensuring efficient order processing, pricing accuracy, and compliance with company policies.
• Analyze sales data, market trends, and customer feedback to develop strategic recommendations for improving sales performance.
• Exercise independent judgment in resolving customer issues, negotiating pricing, and implementing process improvements.
• Develop and maintain forecasting models to support business planning and revenue projections.
• Collaborate with senior management to set sales targets, track key performance indicators (KPIs), and drive business growth.
• Design and implement policies and procedures to improve operational efficiency within the sales department.
• Lead cross-functional initiatives to streamline workflows and enhance customer satisfaction.
• Ensure data integrity in sales reporting and CRM systems, making recommendations for system enhancements.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Proven experience in sales administration, sales operations, or business management role.
• Strong analytical skills with the ability to interpret sales data and make strategic recommendations.
• Advanced proficiency in Microsoft Office Suite (Excel, Outlook, and PowerPoint); experience with CRM software preferred.
• Excellent problem-solving skills with the ability to exercise discretion and independent judgment.
• Strong leadership and project management capabilities.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in business administration, Sales, or a related field (preferred).
• Experience in sales operations, customer account management, or business strategy.
• Knowledge of B2B distribution channels and industry-related products (lighting, electrical, plumbing) a plus.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Yearly bonus

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• B2B sales: 2 years (Required)
• Plumbing, Lighting and Electrical: 2 years (Preferred)

Ability to Relocate:

• Naperville, IL: Relocate before starting work (Required)

Work Location: Hybrid remote in Naperville, IL

Salary : $60,000 - $75,000