What are the responsibilities and job description for the Front of House Manager position at AVAZZI, LLC?
Overview
Our growing company is developing a new restaurant in Lake Delton. As part of our exciting growth, we are looking for a Front of House Manager.
The Front of House Manager plays a crucial role in ensuring a seamless and enjoyable dining experience for our guests. This position involves overseeing all front-of-house operations, managing staff, and maintaining high standards of customer service. The ideal candidate will possess strong leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment.
Duties
- Supervise daily front-of-house operations to ensure exceptional service and guest satisfaction.
- Manage and train staff, including servers, hosts, and bartenders, to uphold service standards.
- Coordinate shift management, ensuring adequate staffing levels during peak hours.
- Oversee catering operations and special events, ensuring all details are executed flawlessly.
- Handle customer inquiries and complaints with professionalism and efficiency.
- Maintain cleanliness and organization of the dining area to create a welcoming atmosphere.
- Collaborate with kitchen staff to ensure timely food service and quality control.
- Conduct interviews and participate in the hiring process for new front-of-house team members.
Skills
- Proven experience in team management within the food service industry.
- Strong knowledge of hospitality management principles and practices.
- Excellent customer service skills with a focus on guest satisfaction.
- Ability to effectively train staff on food handling procedures and service protocols.
- Experience in shift management to optimize operational efficiency.
- Leadership qualities that inspire and motivate team members.
- Familiarity with catering operations is a plus.
- Strong communication skills to interact effectively with guests and staff alike.
This position is perfect for individuals who are passionate about the hospitality industry and are looking to take their career to the next level by leading a dynamic team in a vibrant environment.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Wisconsin Dells, WI 53965: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $70,000