What are the responsibilities and job description for the Customer Service Coordinator position at Avenger Flight Group, LLC?
Company Description
Avenger Flight Group, LLC is a global boutique-style aviation training company dedicated to exceeding and surpassing customer expectations. We tailor our training programs to meet specific customer requirements, emphasizing quality and exceptional service. Our environment fosters a commitment to excellence and professionalism in all our endeavors.
Role Description
This is a full-time on-site role located in Orlando, FL for a Customer Service Coordinator. The Customer Service Coordinator will be responsible for ensuring customer satisfaction and enhancing the customer experience. Daily tasks include providing customer support, handling inquiries, managing customer communications, and delivering superior customer service.
Qualifications
- Customer Satisfaction and Customer Service skills
- Proven experience in Customer Support and enhancing Customer Experience
- Excellent Communication skills
- Strong interpersonal skills and ability to work on-site in Orlando, FL
- Ability to handle multiple tasks efficiently and effectively
- Previous experience in aviation or training services is a plus
- Bachelor’s degree or equivalent experience preferred
