What are the responsibilities and job description for the General Manager position at Avenica?
Job Summary
We are looking for experienced general managers to join the Slice Factory family. As we continue to grow we need hands-on general managers to manage and optimize front-line employees and future leaders, oversee our systems and processes, manage food and labor budgets, and take an “ownership” mentality for their location. The ideal outcome for a general manager is to achieve efficient operations and hit monthly sales goals through servant leadership, high-quality hospitality, and back-of-the-house excellence. The general manager will report directly to our director of operations for both FOH and BOH and our president.
Job Responsibilities
Leadership
Competitive Base Bonus PTO along with plenty of opportunities to grow.
We are looking for experienced general managers to join the Slice Factory family. As we continue to grow we need hands-on general managers to manage and optimize front-line employees and future leaders, oversee our systems and processes, manage food and labor budgets, and take an “ownership” mentality for their location. The ideal outcome for a general manager is to achieve efficient operations and hit monthly sales goals through servant leadership, high-quality hospitality, and back-of-the-house excellence. The general manager will report directly to our director of operations for both FOH and BOH and our president.
Job Responsibilities
Leadership
- Develop a growth-minded culture
- Full buy-in and embodiment of the Slice Factory Way
- Adherence and implementation of the Slice Factory Fly Wheel
- Recruit, Interview, hire, train, reward, and fire front-line staff
- Constant communication of the Slice Factory Way to all staff
- Establish a healthy coaching relationship with each member of their staff
- Analyze, and evaluate front-line staff performance
- Develop future leaders of Slice Factory (Team lead, AGM)
- Communicate with the leadership team on their needs and express ideas on how to improve their location's systems and processes
- Maintain a high level of service
- Ensure all processes, procedures, and checklists are implemented
- Train and develop FOH staff
- Develop relationships with current and potential customers
- Resolve any customer issues
- Achieve BOH Excellence (food quality, reduce waste, cleanliness)
- Ensure all processes, procedures, and checklists are implemented
- Train and develop BOH staff
- Maintain food budget
- Create store schedule
- Maintain labor budget
- Report & analyze the financial performance of their location
- Strive to reach the store’s performance goals
- 2 years of managerial experience
- 5 years in restaurant or hospitality
- Proven track record of success growing a location
- Proven track record of success in a leadership role
- Proven track record of success in training and developing staff
- High level of Emotional Intelligence (EQ)
- Strong communication skills including conflict resolution
- Impeccable integrity and can-do attitude
Competitive Base Bonus PTO along with plenty of opportunities to grow.
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