Admissions Coordinator for Nursing Home

POSITION SUMMARY

The Admissions Coordinator is responsible for providing support to all members of the Admissions Department in accordance with the written philosophy and objectives of the facility, state, and federal regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Coordinates various aspects of the facility's census development, admissions, and marketing functions :

• a. Initiates the referral process and manages the flow of referral review progression. Assists with maintaining a tracking record of all referrals. Responds to potential admission referrals and inquiries from hospital social workers and other referral sources in a timely manner. As needed, works with other disciplines to ensure acceptable reimbursement prior to accepting the admission;
• b. Admits residents to the facility in a timely and accurate manner and in accordance with established admissions policies and procedures;
• i. Completes admission paperwork for residents being admitted, ensuring accuracy of information and necessary signatures on all forms where this is required, preferably within 48 hours of admission;
• ii. Obtains copies of insurance cards, power of attorney, and living will, when appropriate;
• iii. Accurately assigns resident identification numbers at time of admission and enters resident admission data and demographics into CRM and PCC;
• iv. Consistently notifies residents / patients and / or responsible party of co-payments and obtains these fees prior to admission or upon conversion of a short term resident;
• v. In cooperation with Community Liaisons, routinely keeps appropriate personnel informed of all new admissions and re-admissions into the facility via personal contacts and distribution of the Record of Inquiry and Intake Information form, adhering to HIPPA guidelines;
• c. Ensures efficient utilization of beds per individual resident needs, according to levels of care required and financial eligibility;
• d. Coordinates acceptance of clinical conditions / acuity with the Director of Nursing and / or designee;
• e. Provides assistance with planning and conducting visits to and from referral sources to keep the lines of communication open with current referral sources and to establish new referral sources;
• f. Provides tours of the facility for potential admissions or general inquiries, whether by scheduled appointment or walk-in, following the Front Desk Courtesy and Tour Procedures for communications with various Reception Desk staff;
• g. Assists in the marketing, promotion, and enhancement of community / researched based activities through presentations, facility tours, facility events and press related interactions, as needed;
• h. Maintains professional contacts with peers and professional colleagues among other local health care facilities by internal and external marketing 50% of the time or more when needed;

i. Coordinates and participates in community outreach projects both in-house and outside the facility.

j. Take final responsibility and ensure rooms are ready for admission before a new resident arrives.

k. Ensure that residents feel welcome; provide a welcome basket to all new admissions.

l. Send out facility census daily and in a timely manner.

2. Serves as a liaison with and advocate to residents / patients and families :

h. Assists the business office in communications / meetings with residents / responsible parties in regard to government application processes or communications.

3. Follows all established departmental policies and procedures at all times.

General Responsibilities

1. Performs all tasks and duties in an efficient and safe manner.

2. Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.

3. Represents Reliant Senior Care in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.

QUALIFICATIONS

A. EDUCATION AND / OR EXPERIENCE

B. SKILLS AND ABILITIES