Receptionist (Heights)

About Us

Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs.  Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs.

What we have to offer

Our Compensation Package Includes:

• Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days)
• Medical, Dental, and Vision
• 401K match up to 4%.
• Company paid Life Insurance
• Company paid Short Term and Long-Term Disability
• Employee Assistance Program

Overview: The Receptionist will perform a variety of administrative and clerical tasks. The ideal candidate will serve as the first point of contact for clients, visitors, and employees, providing excellent customer service and ensuring smooth operations of the office.

 Duties and Responsibilities:

• Welcome guests, clients, and employees in a friendly and professional manner, and direct them to the appropriate person or department.
• Manage the main phone line by answering, screening, and forwarding calls. Take messages and provide information to callers as necessary.
• Schedule appointments and meetings, maintain office calendars, and coordinate conference room bookings.
• Handle incoming and outgoing mail, packages, and deliveries, ensuring they are distributed to the correct recipients promptly.
• Provide basic administrative and clerical support, including data entry, filing, scanning, and handling office supplies inventory.
• Ensure the front desk area is organized and presentable, with all necessary materials stocked (e.g., pens, forms, and brochures).
• Provide directions or information to visitors and clients regarding the company's services, facilities, or local amenities.
• Operate office equipment such as printers, copiers, and fax machines, and assist with troubleshooting minor issues.
• Maintain a visitor logbook and work closely with security guard to manage all external visitors to executive suite.
• High School diploma or equivalent (associate or bachelor’s degree in a related field is a plus).
• Previous experience as a receptionist, administrative assistant, or in a related role is preferred.
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to work in a fast-paced environment and manage time efficiently.
• Attention to detail and problem-solving skills.
• Professional appearance and demeanor.
• Strong customer service skills.  

 Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:

• High School diploma or equivalent (associate or bachelor’s degree in a related field is a plus).
• Previous experience as a receptionist, administrative assistant, or in a related role is preferred.
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to work in a fast-paced environment and manage time efficiently.
• Attention to detail and problem-solving skills.
• Professional appearance and demeanor.
• Strong customer service skills.