What are the responsibilities and job description for the Sales Support Engineer position at AVIAT US INC?
Are you looking for an exciting opportunity working for a Global Technology Leader?
At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun so come and join a dynamic team that strives to bring communications to the world.
Aviat Networks is the world’s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions.
We currently have an immediate need for a Sales Support Coordinator for Gurgaon, India.
About the Role: To provide excellent sales support to OCEANIA TMs assigned and their accounts on bookings up to shipment, Aviat online store, and customer engagements.
Responsibilities:
- Must be knowledgeable on Microwave to understand whole sales process which will requires Heavy customer engagements on their Purchase Orders, inquiries, validation of orders against PO etc.
- Creates and updates sales forecast of opportunities in Sales Force
- Validation of customer POs (checking the line items based on BoM submitted, Freight Terms, Payment Terms, etc.)
- Booking of customer POs in Oracle (fixing margin and freight issues if needed)
- Processes NCO (no charge order) and SOCO (sales order change order) to resolve certain Material and SW issues
- Monitors equipment manufacturing and shipments until delivery to prescribed warehouse (in collaboration with Order Management and Logistics)
- Support TM’s on their sales bookings, must be well engaged on the nature of the project with telco customers, delivery schedule and arrival of shipments, and direct updating of the customer
- Provide sales support to TM’s on assigned territory
- To manage Aviat online store
Qualifications & Competencies:
- Must be graduate of Bachelor of Science, majoring in electronics communications engineering
- More than 1 year experience in sales support experience
- Exposure in telecommunications and or project support
- Background in microwave radios is desired
- Proficient in the use of Microsoft Outlook, Excel and Word
- Excellent communication and time management skills
- Ability to meet deadlines and promptly respond to customers
- Highly motivated with a positive demeanor
- Enthusiastic and dependable
- Quick learner with the ability to work independently as well as part of a team
- Ability to manage workload, meet deadlines and remain focused whilst working remotely
- Proficient in Office 365
- Strong Excel skills with ability to process and analyze data quickly and effectively
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Aviat Networks provides equal employment opportunity for all applicants and employees. The Company does not discriminate against applicants or employees on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran or military status, disability or any other legally recognized protected basis under federal, state or local law.
Aviat Networks offers a competitive benefits package. Apply NOW to learn more!
