What are the responsibilities and job description for the Senior SRE Incident Manager position at AvidMindz Inc.?
Job Details
System Monitoring and Maintenance:
- Continuously monitor system performance and availability.
- Identify and resolve issues proactively to ensure system reliability.
Incident Management:
- Respond to and resolve incidents promptly.
- Conduct post-incident reviews to prevent future occurrences.
- Automation and Tooling:
- Develop and maintain automation tools to streamline operations.
- Implement automated solutions for repetitive tasks.
Performance Optimization:
- Analyze system performance metrics.
- Optimize system performance to meet service-level objectives
Qualifications :
- Proficiency in Unix systems, including shell scripting and Python programming.
- Strong SQL skills, with experience in both transactional and analytical (big data) databases.
- Familiarity with monitoring tools such as AppDynamics, Splunk, PrometheGrafana, and Moogsoft.
- Experience with service management tools like ServiceNow and Remedy.
- Knowledge of cloud technologies and AI is a plus.
- Highly important: Demonstrates ownership and the ability to work independently, with a problem-solving mindset rather than just following orders.
- Must be intellectually curious and committed to continuous learning.
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