What are the responsibilities and job description for the Club Lounge Concierge - The Windsor Court position at Avion Hospitality?
Job Type
Full-time
Description
Job Summary :
We seek a highly motivated and customer-oriented individual to join our team as a Club Lounge Concierge. The successful candidate will possess a passion for flawless service and the highest integrity and work ethic and will provide personalized service to all clientele by serving as a liaison between the guest and the hotel. You will address and resolve all customer problems efficiently and effectively. You will also maintain the organization and cleanliness of the lobby.
Responsibilities :
- To respond and provide a wide variety of guest requests by accurately assessing the guest's needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Avion and The Windsor Court policies.
- Maintain a strong understanding of the area, including but not limited to social, cultural, historical, and physical attractions, and effectively pass the information on to guests
- Maintain organization and cleanliness of the lobby
Requirements
Requirements :
If you are a team player with a positive attitude and a passion for customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company.