What are the responsibilities and job description for the Troubleshooting Expert position at AVIRE?
**Your Role**
As a Technical Support Specialist, you will play a critical role in delivering exceptional customer support and ensuring the success of our business. You will work closely with our Customer Experience team to resolve customer inquiries, document customer calls in FreshDesk, and provide troubleshooting assistance.
**Key Benefits:**
- Competitive salary and bonus plan
- Complete benefits package including health, dental, and vision insurance, 401K, vacation, and generous parental leave
- Professional development training opportunities
- Hybrid schedule with flexibility
