Auto Body Damage Manager

Major Responsibility: Responsible for the overall performance of the vehicle damage repair of fleet vehicles to maximize fleet utilization and profitability for the City/District.

Duties include, but are not limited to:

Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the vehicle damage repair of fleet vehicles

Assesses damage area on a daily basis to prioritize vehicles for repair and/or salvage; communicates work to appropriate team members/employees.

Ensures all repair orders are completed and processed in accordance with established guidelines.

Determine damage repair estimated labor hours and source optimal repair parts;

Minimizes damage estimate, body shop and on-lot repair cycle time.

Conducts monthly damage writer reviews and damage writer audits.

Forecasts, budgets and manages key financial drivers including, but not limited to, cost of repair.

• Selects, manages and maintains appropriate body shop relationships and workload assignment, including, but not limited to, negotiating body shop rates, conducting semi-annual body shop audits, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed.
• Ensures proper use of purchase orders, receipt of services and/goods, and the timely payment of invoices. Maintain up to date files on vendor insurance policies.

At bussing locations, oversees the damage repair of all busses for the operation.

• Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for damage, including, but not limited to, cost per estimate, overdue idle cars and vendor management/cycle time.

Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.

Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.

Provides a safe work environment by ensuring all safety policies and practices are followed and maintained.

• May be required to perform additional duties as directed by management.

Key Experiences

Knowledge/Skills:

Organizational and prioritization skills

Financial acumen and forecasting skills

Talent management and delegation

Proven written and verbal communication skills

Excellent investigation and problem solving skills

Negotiation and vendor management skills

Experience/Qualifications:

• High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)
• Minimum of 2 years management experience of employees in related field (rental car, automotive shop or service oriented field)
• Prior experience writing damage is preferable
• Valid driver’s license and successful background check
• Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
• Ability to lift 50 pounds and oversee multiple work areas

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.