What are the responsibilities and job description for the Assistant General Manager Leadership Role position at AVISTA RENTALS LLC?
Job Description
We are seeking an experienced Assistant General Manager to join our team at AVISTA RENTALS LLC. In this role, you will be responsible for providing leadership and support to all departments within the hotel, ensuring the smooth operation of the resort, and delivering exceptional customer service.
The ideal candidate will have a proven track record in resort management or a similar role, with strong organizational and communication skills. They will also possess knowledge of industry regulations, best practices, and trends.
The successful candidate will be a natural leader, able to motivate and manage a diverse team of leaders and staff. They will also be proficient in Excel, familiar with financials and accounting, and have working knowledge of computers and general office PC applications.
In this role, you will work closely with the General Manager to ensure the smooth operation of the hotel. You will assist with daily tasks, including scheduling staff meetings, resolving front desk discrepancies, and monitoring guest requests.
Key Responsibilities
We are seeking an experienced Assistant General Manager to join our team at AVISTA RENTALS LLC. In this role, you will be responsible for providing leadership and support to all departments within the hotel, ensuring the smooth operation of the resort, and delivering exceptional customer service.
The ideal candidate will have a proven track record in resort management or a similar role, with strong organizational and communication skills. They will also possess knowledge of industry regulations, best practices, and trends.
The successful candidate will be a natural leader, able to motivate and manage a diverse team of leaders and staff. They will also be proficient in Excel, familiar with financials and accounting, and have working knowledge of computers and general office PC applications.
In this role, you will work closely with the General Manager to ensure the smooth operation of the hotel. You will assist with daily tasks, including scheduling staff meetings, resolving front desk discrepancies, and monitoring guest requests.
Key Responsibilities
- Provide leadership to all departments by reviewing schedules and hosting trainings
- Support hiring workflows among all departments
- Ensure adherence to hotel policy from employees as well as guests
- Resolve front desk discrepancies; financial, reservations, etc.
- Schedule/host periodic staff meetings
- Work with all departments to ensure guests' requests are met in a timely and proficient manner leading to a positive guest experience
- FOLLOW ALL COMPANY SAFETY AND SECURITY POLICIES AND PROCEDURES; REPORT ANY MAINTENANCE PROBLEMS/SAFETY HAZARDS
- Provide coaching and leadership skills to department heads and line staff
- Walk property daily to ensure it is well maintained and no safety concerns. Monitor staff to ensure they are following uniform policies as well as staying engaged with our guests. Ensure daily the company culture is implemented
