Relief Auditor/Security Overnight - Avista Resort

Relief Auditor/Security Overnight - Avista Resort

** $15/hr

Relief Auditor

Job description - The night auditor will complete normal front desk duties such as; answering phones, making/canceling reservations, checking guests in/ out, taking payments, and helping resolve any guest concerns. The front desk personnel is often the first point of contact for our guests, a friendly welcome is a must. Communicating overnight events to morning staff is essential for a smooth transition.

Job Responsibilities -

·         Welcome and acknowledge all guests according to company standards; anticipate and address service needs

·         Register, take payments, and assign keys to guests

·         Inform guests of the amenities and services available to them

·         Inform customers of availability and rates

·         Handles any guest issues or complaints, using appropriate service recovery methods

·         Work with the corresponding departments to resolve any property or guest issues

·         Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards

·         Communicate with the morning staff to inform them of any task to be completed or updates

Overnight Security Agent

Job responsibilities include but are not limited to -

·         Overnight Shift – 10PM – 6AM and 11PM – 7AM 

·         Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards

·         Call for assistance when needed (police, Ems, fire department, etc.)

·         Completes incident reports to document all Loss Prevention related incidents

·         Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals.

·         Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents. Good understanding of emergency systems and alarm systems.

·         Maintains inspection reports and records, advises management of deficiencies

·         Provides outstanding guest/owner service at all times including answering general inquiries, providing directions, delivering packages/amenities

·         Patrol the interior and perimeter of the resort to observe and identify. Potential security and safety risks or undesirable conditions.

·         Other requests of management to help co-workers with their job duties

Requirements -

·         Available to work a flexible schedule including weekends and holidays

·         CPR or First Aid certified, preferred

·         Previous experience is preferred but not required

·         Able to work for complete overnight shifts independently

·         Ability to perform computer-based tasks

·         Must have a Valid Driver's License

·         Ability to work independently

Qualifying team members may enjoy the following benefits -

·         Weekly Pay

·         Medical insurance

·         Vision, Dental, Disability, Life, and Accident insurance

·         Paid Vacation

·         Bereavement leave.

·         401 K Plan/ 401 K Matching

·         Referral Program

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations

Salary : $14 - $15