What are the responsibilities and job description for the Complaints and NCP Coordinator position at AVITA Medical?
Our Team
At AVITA Medical, we are passionate about making a difference in the lives of patients. Our team is dedicated to delivering high-quality medical devices that meet the needs of our customers. We are seeking a highly skilled Quality Assurance Specialist to join our team and contribute to our mission.
### Key Responsibilities:
* Assist with Avita Medical QMS related Systems (Complaints and NCPs) and support manufacturing quality systems at the AVITA Medical production site.
* Follow established procedures and policies set forth by AVITA Medical and complete tasks as required.
* Support manufacturing of Silicone and elastomer products.
* Assist with tasks associated with Customer Feedback/Complaints process including:
* Assist with tasks associated with non-conforming products (NCP) process including:
* Assist in the maintenance of applicable e-QMS modules.
* Support maintenance of all quality records and documentation in accordance with the quality manual.
* Other responsibilities as assigned by supervisor.
At AVITA Medical, we are passionate about making a difference in the lives of patients. Our team is dedicated to delivering high-quality medical devices that meet the needs of our customers. We are seeking a highly skilled Quality Assurance Specialist to join our team and contribute to our mission.
### Key Responsibilities:
* Assist with Avita Medical QMS related Systems (Complaints and NCPs) and support manufacturing quality systems at the AVITA Medical production site.
* Follow established procedures and policies set forth by AVITA Medical and complete tasks as required.
* Support manufacturing of Silicone and elastomer products.
* Assist with tasks associated with Customer Feedback/Complaints process including:
- Receipt and input of customer feedback/complaint information into system
- Coordination of returns analysis
- Complaint device evaluation
- Maintenance of complaints database
- Development of complaint evaluation procedure/process for new product(s)
* Assist with tasks associated with non-conforming products (NCP) process including:
- Maintenance of NCP (non-conformance) system
- Product disposition and root cause analysis
* Assist in the maintenance of applicable e-QMS modules.
* Support maintenance of all quality records and documentation in accordance with the quality manual.
* Other responsibilities as assigned by supervisor.
