Transformation & Operations Director - Aviva Life & Pensions Ireland

Reports to CEO, Ireland, Life. Closing date 20th October 2024 This is a pivotal role where the role holder will be responsible for leading the overall ALPIDAC transformation portfolio against the 3-5 year strategic roadmap/cycle, ensuring return on investment and benefits realisation. As the Transformation & Operations Director, the suitable candidate will be responsible for strategically designing and leading a fit for purpose Transformation & Operational function that will cater for the multifaceted expansion of ALPIDAC. You will deliver multi-year, multi-million-euro, complex programmes in response to defined business needs and with quantifiable benefits to be achieved whilst developing scalable, robust operating models to support growth and implement change. This includes: Developing scalable, robust operating models to support growth and implement change. Identifying opportunities to deliver improvements in performance & efficiency. Management of cost base & efficiency improvements balanced with delivery of business growth, customer, people, risk & behaviour goals. Driving delivery of year-on-year operational and cost efficiency. Management of complex outsource relationships in relation to Ireland Life. Maintaining a robust control environment via the effective management of all Audit/Risk areas/points and to anticipate key issues which may emerge. For this role, we are looking for individuals with: Senior executive and multinational insurance/reinsurance experience, broad knowledge, and skills across all elements of life and pensions insurance. Significant experience leading large Transformational growth programs. Previous leadership of transformation and Customer Operations teams. Proven track record of leading large multidisciplinary teams across multiple locations. You will be results driven and a champion of innovation and change. You will be an effective collaborator, an inspiring and energetic leader with a proven track record in successfully leading employees in culture and business transformation and fostering a collaborative and inclusive workplace. Degree or equivalent qualification. Fitness and Probity This is a Regulated Role and will be subject to enhanced pre-employment screening procedures. There will be an on-going requirement for the role holder to maintain fit and proper status. In addition to holding key function / approved person responsibilities, the role holder must act in accordance with the Aviva Group escalation and sign-off requirements, the Aviva Group business standards and any delegated authorities received from the CEO ALPIDAC. Although the role holder is able to delegate aspects of their role, including oversight of the execution of their PCF Responsibilities / Key Function and / or Approved Person Responsibilities, they are not able to delegate accountability for these. Additional Information One of Aviva’s core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies, and hobbies. Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all. Whilst we expect the offered salary to fall within the applicable pay range, any specific offer will be reflective of experience and the market rate for the role. Aviva are committed to positively supporting candidates with disabilities. If we can make any reasonable accommodations in order to give you the best opportunity to perform to your optimum in the application and interview process, please let us know. Any information that you provide will be treated in the strictest confidence and will used only for the purposes of providing relevant support. We help our 18 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 22,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.