Resident Advocate, Full-time 3rd Shift

Description

Do you know, you have the power to change the course of someone’s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

Avivo's Ending Homelessness division provides pathways to housing for individuals experiencing homelessness. We work with county coordinated entry systems and tribal governments, as well as operating a unique street outreach teams to connect unsheltered individuals with shelter and housing. We assist individuals as they find and maintain housing, supporting them in scattered-site apartments in the community as well as site-based housing. 

The Resident Assistant (RA) will support a diverse range of individuals in a site-based housing program deeply rooted in Harm Reduction and Housing First practices as part of Avivo’s Ending Homelessness Division’s continuum of care. Kimball Court/American House supports single adults who have previously experienced long-term or chronic homelessness, many of whom are persons with a serious mental illness (SMI) and/or an active substance use disorder. The role of the RA is to support housing stability and the safety of residents by conducting social activities, completing home checks, monitoring unwanted guests, providing basics needs as requested, deescalating resident conflict, and monitoring mental and chemical health concerns. This role supports day-to-day operations of residents and team members. Tasks include purchasing and obtaining program supplies and donations, transporting residents to appointments, and supporting the Program Manager. The RA understands safe housing for all is a social justice issue and housing is an intrinsic human right. The RA is a person who thrives in an unpredictable work environment and is highly skilled in meeting people where they are at while delivering the highest quality services using culturally responsive and evidence-based practices in a trauma-informed environment.

RESPONSIBILITIES:

• Provide direct client services and program support.
• Engage and build rapport with clients.
• Distribute harm reduction supplies.
• Conduct crisis prevention/ intervention as needed to ensure housing stability and holistic health and well-being.
• Develop and conduct regularly scheduled community activities.
• Transport and support residents at designated appointments
• Pack up and place participant belongings in storage when participant moves from housing.
• Ensure services provided are culturally responsive utilizing best practices.

Qualifications

• What You Offer

• A high school diploma or equivalent is required; coursework in health or human services is preferred.
• Two years of experience supporting individuals with long-term homelessness, mental health needs, or substance use challenges.
• Lived experience is recognized and valued.
• A deep commitment to harm reduction, housing-first, and inclusive care models.
• Strong communication and collaboration skills.
• Ability to de-escalate conflict and remain calm under pressure.
• Willingness to work a flexible schedule, including evenings and weekends.
• CPR certification (or willingness to obtain).

How to Apply

If you’re passionate about helping individuals on their path to stable housing and want to be part of a dedicated, mission-driven team, we’d love to hear from you! Apply today at Avivomn.org include your resume and cover letter.

Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.

What We Offer (For Full-Time Staff)

Medical/Dental plans Health Savings Account (HSA)/Dependent Care Flexible Spending Account (FSA) Nice Healthcare: offers chat, video visits and in-home primary care visits Basic Life/AD&D & Voluntary Life/AD&D Long term disability Option to purchase critical illness, accident insurance and short-term disability 401(k) Plan 10 Paid holidays & generous PTO Flexible schedule

Salary : $19 - $23