What are the responsibilities and job description for the Stars Advocate position at AvMed Health Plans?
Embrace better opportunities.
Are you passionate about health, happiness and helping others? So are we. We’re committed to helping our health plan Members live a happy and healthy lifestyle, and we believe that it starts here first, with our Associates.
At AvMed, we provide the tools and opportunities to enhance, expand, and support each Associate’s personal and professional growth. From tuition reimbursement to exercise classes in the office, embrace a better career with AvMed and join our team!
Stars Advocate
Scope of position: Engages with AvMed’s Medicare members and providers through call campaigns to address open gaps in medical care and improve AvMed’s member experience. Serves as a Stars improvement initiative subject matter expert and advocate with a focus on the implementation and evaluation of member focused quality improvement initiatives.
We offer:
- Competitive Salaries
- Comprehensive Benefits: Medical Plans, Health Savings Account, Dental, Vision, and more…
- Paid Time Off, Company Paid Holidays, Paid Time Off Cash-In
- 401(k)plan with matching contributions, Tuition Assistance, Associate Discounts
You have:
- High School Diploma required.
- Associates in Health-related field or Administration preferred.
- 3 to 5 years of customer service experience in managed care, pharmacy or medical environment.
- Experience working to improve HEDIS/STARS measures preferred.
You May Also Have:
- Microsoft Office- Proficiency: Beginner
- Medical Terminology- Proficiency: Intermediate
- Verbal Skills- Proficiency: Intermediate-Expert
- Organizational skills- Proficiency: Intermediate
- Critical Thinking Skills- Proficiency: Intermediate
- Typing – Written Skills- Proficiency: Intermediate (30-40 WPM)
EQUIPMENT SKILLS:
- Keyboard
- Advanced knowledge of personal computers and software
Environment:
At AvMed, you’ll find a family. Our Associates love all the opportunities for advancement, the flexible work environment and team activities. We also encourage our Associates to embrace a life rich in what matters most — health and happiness. We call it being WELLfluent. Join AvMed. Join the WELLfluent!
Location:
Miami or Gainesville, Florida
AvMed is a tobacco/drug free workplace, EOE
Location: 9400 S Dadeland Blvd, Kendall, FL 33156, USA
Job Type: Full-time
Pay: $23.00 per hour