What are the responsibilities and job description for the Experienced Home Care Scheduler position at AVODAH HOME CARE?
About Us:
Avodah Home Care is dedicated to providing compassionate and personalized home care services to our clients. We offer a range of specialized programs and services designed to meet the unique needs of each individual we serve. Our team is committed to delivering exceptional care and support to improve the quality of life for our clients and their families.
Job Description:
Position Overview:
We are seeking a highly organized and detail-oriented Scheduler to join our team. The Scheduler will play a crucial role in coordinating and managing the schedules of our caregivers to ensure that our clients receive timely and consistent care. The ideal candidate will possess excellent communication skills, the ability to multitask, and a commitment to providing outstanding service.
Key Responsibilities:
- Coordinate and manage the schedules of caregivers to meet the needs of our clients.
- Communicate with clients and caregivers to confirm appointments and address any scheduling changes or conflicts.
- Maintain accurate and up-to-date records of schedules, client preferences, and caregiver availability.
- Respond promptly to scheduling inquiries and resolve any issues that may arise.
- Collaborate with the management team to ensure adequate staffing levels and coverage.
- Assist in the onboarding process of new caregivers, including training on scheduling procedures.
- Monitor and track caregiver hours and report any discrepancies to the management team.
- Provide exceptional customer service to clients and caregivers, addressing any concerns or questions.
If you are a highly organized individual with a passion for helping others, we encourage you to apply for this exciting opportunity to join our Home Care Agency as a Scheduler.
Requirements:Qualifications:
- High school diploma or equivalent; additional education or training in healthcare administration is a plus.
- Previous experience in scheduling, customer service, or healthcare administration preferred.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and scheduling software.
- Ability to handle sensitive and confidential information with discretion.
