What are the responsibilities and job description for the Grooming Operations Supervisor position at Avondale Pet Grooming?
Job Overview
We are seeking an experienced and dedicated Grooming Salon Manager to lead our grooming team and ensure the highest standards of care for our furry friends. The ideal candidate will possess strong organizational and leadership skills, a deep understanding of animal care, and a commitment to providing exceptional customer service. This role requires a hands-on approach to managing daily operations while fostering a positive environment for both pets and staff.
Duties
- Oversee daily operations of the grooming salon, ensuring all grooming services are performed to the highest standards.
- Manage and train grooming staff, providing guidance on best practices in pet grooming and handling.
- Maintain a clean and safe environment for pets, staff, and customers.
- Handle customer inquiries and complaints professionally, ensuring customer satisfaction.
- Schedule appointments and manage the grooming calendar efficiently.
- Assist with pet grooming tasks as needed, demonstrating skills in dog handling, animal restraint, and heavy lifting.
- Ensure compliance with health and safety regulations related to animal care.
- Develop relationships with clients through excellent customer service and communication.
- Monitor inventory levels of grooming supplies and equipment, placing orders as necessary.
- Bookkeeping and payroll processing
Qualifications
- Minimum 3-5 years proven experience in animal care is essential.
- Strong organizational skills with attention to detail is a must.
- Previous experience in a supervisory or management role within a grooming salon or similar environment is highly required.
- Strong skills in pet grooming techniques; certification as a veterinary technician or experience in a kennel setting is a plus.
- Excellent customer service skills with the ability to build rapport with clients.
- Ability to perform heavy lifting and manage multiple tasks in a fast-paced environment.
- Knowledge of animal behavior and restraint techniques is crucial for maintaining safety during grooming sessions.
Join our team and help create a welcoming atmosphere for pets and their owners while leading a talented group of groomers!
Job Type: Full-time
Pay: $70,000.00 per year
Compensation Package:
- Bonus opportunities
- Tips
Schedule:
- 8 hour shift
Application Question(s):
- Please describe your management experience.
- Please describe your experience with dog grooming.
- This position will have 1-2 direct reports and you will be the highest ranking individual at the company. How confident do you feel in running a dog grooming business?
Experience:
- dog grooming: 1 year (Preferred)
Ability to Commute:
- Ridgewood, NJ 07450 (Required)
Ability to Relocate:
- Ridgewood, NJ 07450: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000