What are the responsibilities and job description for the Project Management Supervisor position at Awning Works Inc.?
Enterprise Project Management Supervisor
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The Enterprise Project Management Supervisor must have a thorough knowledge of all our product line, through a lens of workflow management. The Enterprise Project Management Supervisor reports directly to the Enterprise Production Manager and is responsible for maximizing efficiency and effectiveness of our project management (PM) team’s potential, employing latest technology and tools available. Crafting strategies and plans to help us meet our customer acquisition, revenue growth targets and expected customer life cycles. As an experienced and efficient leader with excellent people skills, business acumen and exemplary work ethics you’ll have operational management purview over all Project Managers. All decision making is expected to be timely, driven by strategic planning, an ROI, the Enterprise Mission Statement and in strict accordance with our family business culture, Pura Vida and current Employee Handbook.
Job Duties & Responsibilities
- PM Team is our Main point of contact for ALL customers post sale . Make initial contact with customer once sale is finalized and maintain constant communication with customer throughout each project to keep them updated on the status of the project.
- Read and interpret a variety of documents (i.e. estimates, shop drawings, architectural drawings, work orders, photos) to gain a complete understanding of the scope of each project.
- Understanding each project’s unique workflow, create a realistic timeline for the project based on our customer’s needs, budgeted hours and time allowances for each phase of the project. Build the timeline and manage milestones through our project management software, currently SmartSheets.
- Develop SOP’s to ensure best new hire and cross training practices
- Release each phase of the project to the appropriate team and monitor progress to ensure each task is completed in a reasonable amount of time according to the schedule.
- Timely monitoring and update of the project schedule throughout each phase of the project.
- Request quotes from a variety of vendors / suppliers. Verify that the quotes received are within the project budget followed by Issuing purchase orders through QuickBooks Online.
- Confirm that all finished products are checked for quality before installation.
- Coordinate installation scheduling between our installation team and the customer.
- Follow up with customer after installation to ensure they are pleased with the finished project.
- Complete close out procedures (notify finance to send final invoice, schedule final inspections, etc.)
- Ensure cultural policies and operational SOPS’s are continually improved, managed and consistent with expectations such as staff training, incentives, timely compensation reviews, ongoing GRO and 3 3 management activities.
- Ensure company family culture and Pura Vida are always maintained
Qualifications
Shift
Compensation
We strive to compensate commensurate with experience and value to our operations with goal of long term career position with upward mobility.
Benefits :