What are the responsibilities and job description for the Underwriting Assistant, Crime - Ops position at AXA?
Underwriting Assistant, Crime - Ops
Hartford, CT I USA
As an Underwriting Assistant you will be a team player performing a variety of tasks directly supporting the underwriters including information gathering for new business, pre-underwriting certain straightforward risks, renewals and midterm changes, policy issuance and electronic file maintenance. You will perform service of new, renewal and mid-term changes in an accurate and timely manner, must understand and effectively utilize corporate computer systems, and provide quality service to both internal and external customers.
You will collaborate with underwriting, claims and operations staff as needed to perform tasks and work effectively as a team, contributing to the creation and sustaining of a high-performance team by embracing and understanding team and unit goals, performing at a meet expectation or above level, and contributing to and implementing actions to improve performance and efficiency.
DISCOVER your opportunity
What will your essential responsibilities include?
- Collect account and insured information for risk analysis by communicating directly with brokers on behalf of the underwriters.
- Perform tasks to directly support the underwriting staff during such stages of the process as pre-quote, bind and post-bind type tasks for new business, renewals and midterm changes.
- Liaise with underwriters and brokers as needed to communicate account status and complete outstanding subjectivities.
- Liaise with underwriters to confirm binder and policy issuance instructions for policies and midterm change requests.
- Create and deliver policies in an accurate and timely manner.
- Process post bind transactions as requested in AXA XL policy systems based on instruction from underwriting staff.
- Act as back up if needed for Intake of submissions, including performing broker/account clearance, data entry of information into AXA XL policy systems, electronic file set up and accurate filing of account information on submissions received from external customers in a timely manner and in accordance with guidelines.
- Generate and deliver renewal solicitation and non-renewal letters based on instruction from UW.
- Accountable for accuracy and quality of work/data entry completed.
- Manage and prioritize workloads to meet due dates.
In this role you will report to the Manager, Underwriting Operations - Hartford Professional.
SHARE your talent
We’re looking for someone who has these abilities and skills:
- College degree required.
- Some customer service experience.
- Basic competency in standard office software applications: Word, Outlook, Excel, and Adobe required.
- Detail-oriented, proven prioritization, organization and time management skills with accurate results.
- Ability to work in a fast-paced environment.
- Commitment to excellence.
- Team oriented, collaborative, and flexible.
- Broker service experience and focus.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ , ethnicity and origins, disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience,” focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see Sustainability at AXA XL.
The U.S. pay range for this position is USD 59,000 – 79,900. Actual pay will be determined based upon the individual’s skills, experience, and location. We strive for market alignment and internal equity with our colleagues’ pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2025.
