What are the responsibilities and job description for the Retail Customer Service Representative position at Axel Marketing?
Axel Marketing is a known expert in the retail marketing and brand sales industry. Our business has been experiencing tremendous growth, and we need an entrepreneurial-minded Retail Customer Service Representative who can come in and help with day-to-day customer service and marketing operations. The perfect person for the Retail Customer Service Representative position seeks any way to help the company run efficiently. This means that you will spend time helping run and grow the business from the office, interacting directly with customers in the field, answering customer inquiries, building customer relationships, and providing excellent front-line customer service. You don’t need years of experience. Our company will help mentor you so you can grow with the company. In short, the right person for the Retail Customer Service Representative role has to be willing to do virtually anything that needs to be done, and they have to do it with a smile on their face. If this is you, great! But that is only half of what our client's company needs. The right person is : Uncommonly proactive. They look for things that need to be done, and they do them. They don't wait around until they are told to do something. Obsessively organized. Our client needs someone who is obsessively organized and can keep all aspects of their role organized. Flexible. The ideal Retail Customer Service Representative needs to be comfortable with changes in plans or when things go wrong. This firm needs someone with a cool head and a can-do attitude. You have to be a positive person. Our client’s customers need to hear what you’re doing to make each day count. This firm needs its Retail Customer Service Representative to smile! Great communication skills. You must be an excellent communicator, both written and verbal. A FAST learner. As a Retail Customer Service Representative, you'll be exposed to many, many new things, and you’ll have to learn a lot on your own. This firm needs someone who can pick up new concepts quickly. What you can expect working with our client as a Retail Customer Service Representative : The work is fun, fresh, and dynamic. A team that focuses on open communication and getting things done right the first go around. Entry-level customer service and customer-focused role with flexible hours. You will experience things, do things, and make decisions on things that no big stuffy company would ever allow you to do as a Retail Customer Service Representative . You will be able to dictate your work and build a job you love. #LI-OnSite Powered by JazzHR
