Demo

Legal Invoice Review Quality Assurance Analyst

Axelon Services Corporation
Minneapolis, MN Other
POSTED ON 2/7/2025
AVAILABLE BEFORE 3/8/2025
Legal Invoice Review Quality Assurance Analyst
Minneapolis, MN
6 Months - Temp to Perm

Juris Doctor degree from an ABA-accredited law school required. position will be hybrid 2 days a week in office--must be hybrid in one of these locations: St. Cloud, or Minneapolis (Minneapolis is the preferred location)

Description: The Legal Invoice Review Quality Assurance Analyst (“QA Analyst”) for client, Fulfillment Center of Excellence will be responsible for performing the quality assurance testing for the Legal Bill Analysis Center of Excellence (LBACOE). The Legal Bill Analysis (“LBA”) process involves the prompt, accurate and efficient auditing of electronically submitted legal fee and expense invoices submitted by law firms and vendors of our clients.

As part of our quality assurance process, the QA Analyst will conduct an expert peer review of LBACOE invoice analysts’ work while independently utilizing his or her specialized legal expertise, knowledge base and education. After making a comprehensive, expert assessment of the legal context and terminology in the invoice, the QA Analyst will make additional adjustments to previously-adjusted invoice line item entries, if needed, and document the comprehensive justification for such adjustments. The QA Analyst will also make corrections to adjusted and non-adjusted invoice lines. Moreover, the QA Analyst, as part of our Appeals Team, will engage in written communications with the law firm vendors of our customers regarding the adjustments made to invoice line item entries by the LBACOE. The ultimate goal of QA Analyst communications with the law firms is to fully leverage the QA Analyst’s robust legal knowledge base and partake in legal expert-to-expert discourse so as to arrive at a reasonable, mutually-agreeable resolution on disputed invoice adjustments, subject to our customers’ ultimate directive(s). The QA Analyst will also be responsible for supporting the appeals mediation efforts of the LBACOE by extracting core legal concepts at the heart of the invoice, analyzing the full legal context of the invoice in line with our clients’ billing guidelines and memorializing the appeals expert-to-expert discourse, all of which is to be included in a written summary for review by our client(s) and/or for use at a resolution conference to be attended by the law firm, LBACOE and our client(s).

The QA Analyst will also provide guidance to business unit partners regarding issues or opportunities within the LBA process.



As part of our quality assurance process, the QA Analyst will conduct an expert peer review of LBACOE invoice analysts’ work while independently utilizing his or her specialized legal expertise, knowledge base and education. After making a comprehensive, expert assessment of the legal context and terminology in the invoice, the QA Analyst will make additional adjustments to previously-adjusted invoice line item entries, if needed, and document the comprehensive justification for such adjustments. The QA Analyst will also make corrections to adjusted and non-adjusted invoice lines. Moreover, the QA Analyst, as part of our Appeals Team, will engage in written communications with the law firm vendors of our customers regarding the adjustments made to invoice line item entries by the LBACOE. The ultimate goal of QA Analyst communications with the law firms is to fully leverage the QA Analyst’s robust legal knowledge base and partake in legal expert-to-expert discourse so as to arrive at a reasonable, mutually-agreeable resolution on disputed invoice adjustments, subject to our customers’ ultimate directive(s). The QA Analyst will also be responsible for supporting the appeals mediation efforts of the LBACOE by extracting core legal concepts at the heart of the invoice, analyzing the full legal context of the invoice in line with our clients’ billing guidelines and memorializing the appeals expert-to-expert discourse, all of which is to be included in a written summary for review by our client(s) and/or for use at a resolution conference to be attended by the law firm, LBACOE and our client(s).

The QA Analyst will also provide guidance to business unit partners regarding issues or opportunities within the LBA process.

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