Demo

Clinical - LTSS Service Care Manager

Axelon
Allen, TX Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/26/2025

Location : This will be a Member Facing role, looking for candidates from Hidalgo County or Starr County, TX

SHIFT : Monday- Friday 8 : 00 AM- 5 : 00 PM / Overtime as needed

  • Team member needs a solid background in behavioral health and must have a clean, unrestricted license such as; LPC, RN, LMFT, LCSW, etc.

Job Description :

  • Perform duties related to the day-to-day operations of the Service Management functions for Star Kids members to achieve the highest possible levels of functioning and wellness by ensuring consistent, timely access to medically necessary behavioral health services. Monitor quality of care, assist with discharge planning.
  • Provide service coordination to members and parents to meet the behavioral healthcare needs of each member's condition.
  • Provide service coordination to members including assisting with access to medically necessary behavioral health services. Conducted assessments, developed, and implemented individual care service plans.
  • Conduct in-home face to face member assessments and telephonic outreach assessments.
  • Describe the performance expectations / metrics for this individual and their team :

  • Team member will be expected to adhere to turn around times set forth by the state in regard to completing in person assessments, telephonic assessments, completing documentation and conducting the contractual calls determined by member's level of care. They will also be expected to present themselves in a professional manner when interacting with families and collateral contacts.
  • Position Purpose : Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans / service plans for long-term care members and educates members and their families / caregivers on services and benefits available to meet member needs.

    Education / Experience :

    Requires a Bachelor's degree and 2 - 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Required Skills / Experience : Preferred Skills / Experience : 1. Must hold a LPC, LCSW, LMFT or RN license; unrestricted license required. 1. Bilingual- English / Spanish 2. Driver's license; own means of transportation to complete field visits 2. Experience working in a fast-paced environment and ability to time manage appropriately and work independently. 3. Experience working with children with behavioral health needs / diagnosis 3. Field work experience Education Requirement : ssociates, Bachelor's, Master's Degrees Education Preferred : Yes Required Certifications : LPC, LCSW, LMFT, or RN license Is DFPS check required? No Required Testing : No Software Skills Required : Word, Excel, Teams, Microsoft Outlook

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