What are the responsibilities and job description for the Water Billing Temp position at Axelon?
Water Billing Temp
Newton, MA
4 Month Contract
Pay : 22.70 / hr, W 2
Onsite
Performs clerical activities including data entry, word processing, water and sewer use billing and abatement preparation, telephone answering, and complaint resolution.
Essential Elements
- s required, operates multi-line telephone to receive incoming calls. Screens and directs calls to proper section or person. Takes and / or relays messages. Attends counter and answers billing and other questions and inquires.
- Data enters water and sewer usage, approved abatements, customer information and changes, updates computer and hard copy files.
- ssists in calculating and processing abatements requests. Ensures approved abatements are sent out and recorded.
- s required, prepares a variety of daily, weekly, monthly or periodic reports.
- May be required to perform other departments data entry / retrieval and filing and record maintenance.
- Follows and adheres to department, City and other government rules, regulations, policies and procedures.
QUALIFICATIONS : t a minimum, the candidate should have some customer service, billing, computer and telephone experience. Additionally, it is desirable if they have any MUNIS and / or government experience.
