What are the responsibilities and job description for the Patient Service Representative (PSR) position at Axia Women’s Health?
Job Details
Description
Axia Women's Health is one of the largest independent women's health care groups in the United States, and is on a mission to create a more caring, more connected, and more progressive women’s healthcare community. Comprised of nearly 500 providers and 200 care center locations across five states, Axia Women’s Health is leading the way in women’s health by offering a full spectrum of exceptional care in obstetrics, gynecology, fertility, maternal-fetal medicine, urogynecology, hormone therapy, weight management, and laboratory services. Our corporate headquarters are located in Oaks, Pennsylvania, and Voorhees, New Jersey. As our impressive growth continues across the MidAtlantic, we are currently recruiting a Medical Receptionist to help us continue the tradition of providing quality OB / GYN care to patients at our locations in Mount Laurel, NJ, Hammonton and Turnersville, NJ.
Candidate will be responsible for working one evening shift per week Mon - Thur 7 : 30am-4 : 30pm Fri 12-8pm.
The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to :
- Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
- Greet patients / visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
- Explain financial requirements to patients; collect and record copays as required.
- Perform registration functions for new and existing patients.t schedules for previous day.
- Maintain confidentiality regarding all patients.
- Verifying insurance and billing balances
- Referrals and medical records
- Adhere to infection control / safety guidelines and confidentiality policies through HIPAA compliance.
- Other duties as assigned.
Qualified candidates can :
Full Time Benefits Summary
At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.
Qualifications
Skills
Behaviors
Motivations
Education
Required
High School Diploma / GED or better in N / A.
Experience
Licenses & Certifications
Salary : $8
