What are the responsibilities and job description for the Patient Service Representative position at Hunterdon Health?
Position Summary
Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.
Primary Position Responsibilities
1. Rev Cycle, Insurance Eligibility and Payments
2. Registration and Checkout
3. Scheduling
4. Electronic Health Record
5. General Office Duties
Work Contact Group (Internal/External)
HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives
Reports to (position):
Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager
Qualifications
Minimum Education:
Required:
High School Diploma or Equivalent
Minimum Years of Experience (Amount, Type and Variation):
Required:
None
Preferred:
1-3 years experience in a Medical Office
Knowledge, Skills and/or Abilities:
Required:
Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette
Preferred:
Knowledge of general office equipment
