Front Desk Administrative Assistant

Each employee makes a significant contribution to our success.  That contribution should not be limited by the assigned responsibilities.   This position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified.  Each employee is expected to offer his/her services wherever and whenever necessary to ensure the success of our endeavors.  This position requires someone who is able to work in a flexible atmosphere; who has a demonstrated ability to work in a team environment; and who is able to make productive use of time.  Inherent technical skills and ability, good organizational skills, superior attention to detail and excellent communication skills are essential.

Responsibilities:

Under limited supervision, greets customers, clients, vendors, employment applicants and other visitors.   Directs visitors and callers to proper person or department.   Performs clerical tasks such as word processing, scanning, filing, record keeping and data entry.  

• Responsible for ensuring the best customer service is provided to all customers, suppliers, and associates while representing Axiom in a positive and professional manner.
• Greet and badge visitors according to ITAR regulations, directing them to the appropriate individuals.  
• Professionally answer and direct all telephone calls.
• Process and distribute incoming mail to appropriate departments or individuals.  Collect, process and deliver outgoing mail.  
• Work as a member of the human resource department assisting with setting up interviews, scheduling training and providing clerical support.  
• Maintain accurate and up-to-date human resource files, records, and documentation.
• Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to management.
• Assist with planning and execution of special events such as benefits enrollment, organization wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Provide professional support to individuals and departments.
• Assist the finance department with invoicing, vouchers and sales report.   
• Perform data entry utilizing different software programs.
• Ensure all office equipment and supplies are maintained.   
• Follow all applicable procedures and work instructions.
• Other duties as assigned.

Qualifications Required:

• Education: High School Diploma, or equivalent.
• Experience: One year of general office experience.
• Computer and data entry skills with spreadsheets and word processing.  
• Knowledge of Microsoft Office Suite, Word, Excel, Outlook and Power Point, or equivalent.
• Professional communication skills – written and verbal.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Basic understanding of administrative and clerical procedures and systems.
• Understanding of clerical procedures and systems such as data entry, recordkeeping, and filing.

Qualifications Desired:

• Two or more years of administrative experience.
• Proficient in Microsoft Office Suite.
• Typing 45 wpm accurately.

EOE/AA:M/F/Vet/Disability