What are the responsibilities and job description for the Director of Restaurant Technology - #2761066 position at Axiom Path?
BE PART OF A HIGH-PERFORMING TEAM: Join a forward-thinking company in the restaurant industry, dedicated to creating seamless and innovative dining experiences. The team’s mission centers on enhancing operational efficiency and the guest experience through cutting-edge technology. The IT department is composed of skilled professionals with expertise in NCR Aloha POS, Hot Schedules, Opentable, and Olo, collaborating in a fast-paced, dynamic environment. Recent initiatives focus on optimizing restaurant technology and integrating advanced systems to support strategic growth and improve overall guest satisfaction.
WHAT'S IN STORE FOR YOU:
- Professional Growth: Opportunity to shape and lead technology strategies that directly impact the dining experience and operational excellence.
- Leadership Role: Work closely with senior leadership and oversee a talented IT team, driving the adoption of innovative restaurant technologies.
- Work Environment: Full-time role based in Charlotte, NC, with opportunities to implement projects that enhance team performance and guest interactions.
HOW YOU WILL MAKE AN IMPACT:
- Develop and execute a comprehensive technology strategy to optimize restaurant operations and align with company goals.
- Oversee and manage the deployment, maintenance, and performance of systems such as NCR Aloha POS, Hot Schedules, Opentable, and Olo.
- Lead and mentor an IT team, fostering continuous growth and a culture of high performance.
- Establish and maintain strong relationships with technology vendors, ensuring top-notch support and service.
- Manage all stages of technology projects, from planning to execution, ensuring adherence to timelines and budgets.
- Ensure system security and compliance with industry regulations to protect data and operations.
- Provide advanced support for complex technical issues, minimizing disruptions to restaurant services.
- Create and implement training programs to help staff utilize technology systems effectively.
- Keep up with industry trends and emerging technologies to maintain the company’s competitive edge in restaurant technology.
ARE YOU A RESTAURANT TECHNOLOGY EXPERT?
- Experience: Minimum of 7-10 years in technology leadership within the restaurant industry.
- Technical Skills: Proficiency in NCR Aloha POS, Hot Schedules, Opentable, and Olo; additional experience with Elo, FreedomPay, Paytronix, Data Central, and RingCentral is a plus.
- Leadership: Demonstrated success in building and leading high-performing technology teams.
- Project Management: Strong background in managing large-scale technology projects from inception to completion.
- Communication & Problem-Solving: Excellent communication skills, with proven analytical and problem-solving abilities.
To apply, please submit your resume and cover letter highlighting your relevant experience and qualifications.
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About us:
Axiom Path is a global solutions provider leveraging AI and pre-built analytics to deliver exceptional services across various domains. Our core values (Accountability, Excellence, Integrity, and Community) guide us in providing optimized results and unparalleled service. We are an equal opportunity employer, a SIA-recognized diversity-owned firm, committed to diversity and inclusion.
