What are the responsibilities and job description for the Director of Restaurant Technology position at Pacer Group?
Job Title : Director of Restaurant Technology
Location : Charlotte, NC
Job Type : Full-Time
Reports To : Vice President of Information Technology (VP of IT)
Job Summary : The Director of Restaurant Technology will oversee the technological infrastructure and systems within our restaurant operations. This role requires extensive experience with NCR Aloha POS, Hot Schedules, OpenTable, and Olo to ensure seamless integration and functionality across all platforms. The ideal candidate will drive innovation, enhance operational efficiency, and improve the overall guest experience through strategic technology initiatives.
Key Responsibilities :
- Operations Management : Oversee, manage, and prioritize project and operational activities.
- System Management : Oversee the deployment, maintenance, and optimization of NCR Aloha POS, Hot Schedules, Opentable, and Olo systems.
- Team Leadership : Lead and mentor a team of IT professionals, ensuring continuous development and high performance.
- Vendor Management : Manage relationships with technology vendors and service providers to ensure optimal performance and support.
- Project Management : Lead technology projects from conception through implementation, ensuring timely delivery and within budget.
- Data Security : Ensure all systems are secure and compliant with industry standards and regulations.
- Troubleshooting : Provide high-level support for complex technical issues, ensuring minimal disruption to restaurant operations.
- Training : Develop and deliver training programs for staff to maximize the use of technology systems.
- Innovation : Stay abreast of industry trends and emerging technologies to keep the company at the forefront of restaurant technology.
Qualifications :
Benefits :
