Referral Coordinator - Behavioral Health (0002O)

Referral Coordinator

Referral Coordinator – Full Time – Western slope, CO

 **Remote optional only available for Colorado candidates***

Axis aspires to be a great place to work with our commitment to diversity, commitment to pay equity and by providing a culture of change and intrapreneurship.

Position Summary:  The Referral Coordinator oversees patient referrals, ensuring access to care by collaborating with external partners and health systems. They handle patient documentation, communication, and support activities related to patient care. A key aspect of their role is maintaining accurate records and streamlining the referral process to provide timely support for both patients and providers.

Our ideal candidate for our Referral Coordinator position will have their high school diploma, bachelor's preferred. At least 2 years of relevant experience in referral coordination in a healthcare setting.

Salary: Starting Pay Range $17.50-21.05 per hour which considers experience, education and locale if working onsite. 

Physical demands:  Employee must occasionally lift and/or move 15 pounds up to 50 pounds on an occasional basis. Employees are frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Must have ability to sit for longer periods at a computer. Employees must be able to travel between AHS locations. Possible potential exposure to communicable disease. The noise level in the work environment is usually moderate. AHS may make reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Benefits:

• Medical (HDHP or PPO)               •            Long Term Disability
• 401k offering up to 6% match    •            Short Term Disability
• Health Savings Account               •            Dental
• Flexible Spending Account          •            Vision
• Dependent Care Account            •            Pet Insurance
• Life Insurance                                •            College Invest plans
• Annual Wellness Benefits            •            Personal Days
• Loan Repayment Programs         •            (9) Company Paid Holidays
• (3) weeks of All Paid Leave (APL) for first 2 years with full-time employment.
• On-going training & educational opportunities for professional development are also available.

Required Skills:

• Responsible for the tracking, coordination and communication of Axis patient referrals.
• Responsible for care coordination, care management, referral management, transitions of care, and task administration.
• Prioritizes referrals by their level of urgency and addresses them in a timely manner.
• Reviews details and expectations about the referral with the ordering provider and the patient.
• Assembles information from the patient’s health record to address patients clinical background to address referral needs.
• Ensures complete and accurate patient registration.
• Contacts insurance companies to verify benefits and prior authorization approval requirements are met. Presents necessary medical information such as history, diagnosis and prognosis to insurance companies if necessary to prove medical necessity.
• Acts as the point of contact for patients, specialists and referring entities for questions and reviews details and expectations of referral(s) with the patient.
• Handles requests from third party referral sources and provides relevant information.
• Assists patients in problem solving potential issues related to financial or social barriers (e.g.,

• connecting to internal resources for community transportation resources, etc.)

• Communicates patient updates between referring source and patient care teams.
• Scans documents into the patient’s electronic health record so that documentation is available for Axis providers.
• Manges clinics referral fax folders and tasks faxes to appropriate departments or the patient's patient health record.
• Provides referral disposition notices to Axis care team and/or referring party regarding update and status of referral.
• Maintains and updates internal referral smart sheet with information for internal data tracking.  

Additional eligibility requirements:  Annual Flu immunization, Annual TB screening, CPI training within 90 days of hire, BLS with in 90 days of hire. 

About our Axis Health System:  We are the leading provider of behavioral health and integrated (primary, dental, and behavioral health) care on the Western Slope of Colorado. As a therapist in our clinic, you’ll have access to a wide range of resources for your patients. We have recovery groups, Medication Assisted Treatment (MAT), specialized mental health outpatient programs, primary care, diabetes education, crisis services, resource navigators, insurance enrollment specialists, tele-video systems to access our locations across the region and more. We work to make sure you have what you need at your fingertips to be successful in your position and support your patient in their road to recovery.

Our concept of integrated, whole person, healthcare is population-based, patient-centered, outcome-driven and technology-enabled. Health and wellness are not program components; they are a central tenet of our approach. Our mission to make a meaningful difference through healthcare innovation and caring for the whole person

Commitment to Diversity: We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization.  We are proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Commitment to Pay Equity: We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history).  Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges.  We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

If you are a dedicated professional who aspires to be part of an innovative culture and is interested in mission-driven healthcare, Axis Health System is a great fit for you.

Please visit our website at http://www.axishealthsystem.org , to apply for this position and for more information about our organization.

Qualifications

Salary : $18 - $21