What are the responsibilities and job description for the Assistant Office Manager/ intake coordinator position at Axis Home Healthcare?
Overview
We are seeking a detail-oriented and organized Assistant Office Manager/ Intake Coordinator to join our team. The ideal candidate will play a crucial role in managing the intake process, ensuring efficient communication and coordination between clients and our services. This position requires strong administrative skills, excellent phone etiquette, and the ability to manage schedules effectively. The Intake Coordinator will contribute to a positive experience for clients while supporting the overall operations of the organization.
Responsibilities
- Manage incoming client inquiries through phone systems and email, providing timely responses and assistance.
- Coordinate the intake process by gathering necessary information from clients and ensuring all documentation is complete.
- Maintain accurate records in administrative systems, ensuring data integrity and confidentiality.
- Collaborate with human resources to facilitate onboarding processes for new clients or staff as needed.
- Assist with payroll-related tasks, ensuring timely processing of employee hours and compensation.
- Supervise administrative staff as required, providing guidance and support to enhance team performance.
- Communicate effectively with clients, staff, and external partners to ensure seamless operations.
- Organize and manage schedules for appointments and meetings, optimizing time management for all parties involved.
Requirements
- Proven experience in an administrative role with strong organizational skills.
- Excellent phone etiquette with strong communication skills, both verbal and written.
- Familiarity with human resources processes is a plus.
- Experience in payroll processing or related tasks is advantageous.
- Ability to supervise staff effectively while fostering a collaborative work environment.
- Strong schedule management skills with the ability to prioritize tasks efficiently.
- Home Healthcare billing and coding experience is a plus
- Experience with Kinnser EMR is a plus
If you are passionate about providing exceptional service and possess the skills outlined above, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $25
