What are the responsibilities and job description for the Office Assistant/Receptionist - Intake Team position at Crossroads Hospice & Palliative Care?
At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patient's needs is heard and met. Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams.
We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones, who will cherish these memories forever.
In the Office Assistant/Receptionist role, you will provide overflow support to the intake coordination team that ensures each patient has the proper documentation and qualifications in place for the transition to the admissions team in all of our locations through phone, electronic communication, documentation review and follow up along with other office related duties needed by the site.
Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.
- 2 years of experience in a medical setting environment navigating multiple technology systems, multiple telephone lines, and customer communication with a strong preference for experience from a home health or hospice environment.
- High School diploma or GED required
- Type at least 60 words per minute
- Expert multitasking while maintaining a high level of detail
- Comfortability in navigating multiple data entry systems for review and reconciliation
- Well-developed interpersonal and communication skills
- Able to work in a highly collaborative team environment
- Schedule: Saturday to Wednesday, 2:00 PM - 10:30 PM
- Health, Dental, Vision, 401k, PTO.
- Set the industry bar for the standard of care.
- Continuing Education Reimbursement.
- Ability to grow into a variety of different roles inside our team and organization.
- Competitive Industry pay.
