Assistant Service Manager - Solar

Job Description

At Axium Solar, we are committed to providing top-tier solar solutions and exceptional customer service. We’re looking for an experienced Assistant Service Manager to support our Service team and contribute to the growth of our company. If you're organized, detail-oriented, and passionate about solar energy, we want to hear from you!

The Assistant Service Manager will provide crucial support to the operations team through a variety of administrative functions. The ideal candidate will have experience with dispatching, scheduling, invoicing, customer interaction, and time management. Familiarity with solar service administration or mechanical/electrical industries is preferred.

Pay DOE ($18.00/hr-$28.00/hr)

Responsibilities:

• Scheduling & Rescheduling: Oversee and manage project scheduling, including rescheduling as needed to ensure optimal efficiency.
• Invoicing: Assist with generating and sending out invoices for services rendered, ensuring accuracy and timeliness.
• Customer Interaction: Serve as a point of contact for customers, providing excellent communication and service.
• Time Entry Management: Oversee and manage time entries for field teams and office staff.
• Data Exchange: Facilitate the exchange of data between our systems and customer portals, ensuring smooth operations.
• Organization: Maintain accurate records and files, ensuring everything is well-organized and easily accessible.
• Email & Verbal Communication: Demonstrate proficient written and verbal communication skills when interacting with customers, vendors, and the team.
  
  

Requirements:

Basic Experience (Required):

• Prior experience in scheduling, invoicing, and customer service in an administrative role.
• Strong organization skills and attention to detail.
• Excellent grammar and communication skills, both written and verbal.
• Time management skills and ability to juggle multiple tasks efficiently.
  
  

Ideal Candidate (Preferred):

• Solar Scheduling & Estimation: Prior experience in solar scheduling or solar project estimation would be fantastic.
• Industry Experience: Experience working in the solar service industry, or prior roles in mechanical/electrical service industries.
• Industry Knowledge: Familiarity with OSHA 30, NFPA 70, and general safety standards would be a plus.
• Software Proficiency: Experience with Foundation (or similar) and Build Ops software is a plus.
• Education: An AAS degree combined with experience in the solar industry would be ideal. (Or on the job experience)
• Transitioning from Field to Office: If you have previously worked in the field and are looking to transition into office work, we would love to see your experience!
  
  

Benefits:

• Competitive pay and benefits package
• Opportunities for professional growth
• Health Insurance - BCBS of Texas (75% paid by Employer)
• 50k Life insurance (100% paid by company)
• 401(k) with up to 3.5% Employer Matching
• Dental
• Vision
• Temporary Disability, Additional Life, Cancer and more
  
  

Axium Solar is local family owned and operated!

Company Description

At Axium Solar, our skilled, renewable energy experts facilitate every step of your commercial or utility solar project. From initial consult to post-installation maintenance, we guide you through the process—educating you to make informed decisions and supporting you along the way.

At Axium Solar, our skilled, renewable energy experts facilitate every step of your commercial or utility solar project. From initial consult to post-installation maintenance, we guide you through the process—educating you to make informed decisions and supporting you along the way.