Medical Administrative Assistant

Medical Administrative Assistant

Location: Phoenix, AZ 85007

Duration: 3 Months

Job Description:

Position Description

• This position provides administrative support in the Medical Resources Office (MRO) by appropriately processing phone calls, faxes, email, mail and other interactions.
• This support requires analysis and application of coding rules, administrative rules, and statutes.
• Manage the administrative peer review process and ensures that each element is completed according to the applicable rules and statutes.
• Provide support for the Physician's and Pharmaceutical Fee Schedule by analyzing data, preparing reports and documenting progress.
• Participate in agency programs to improve overall function.
• Participate in quality improvement exercises.
• Document activities as appropriate.
• Review and analyze documents that demonstrate potential billing conflicts and provide appropriate responses for the Informal Payment Dispute Resolution Program.
• Knowledgeable in utilization review procedures, Current Procedural Terminology (CPT) coding, medical
• terminology. medical document preparation, medical information maintenance, privacy laws, Workers' Compensation laws and rules, ICD-10 use and meaning, and basic data analysis.

• Skills in the use of Microsoft and Google Workspace, use of basic office equipment, strong written and verbal skills, analyzing and managing complex issues, and providing correct responses. Have the ability to analyze concerns and provide appropriate guidance, interpret laws and rules, and communicate with healthcare providers, attorneys, payers, and injured workers.
• Manage workload with minimal direction with attention to detail, research information, and provide summarie