What are the responsibilities and job description for the Medical Receptionist/Administrative Assistant position at HeartFit For Duty, LLC.?
Job details
HeartFit For Duty, LLC is seeking to hire a Full-Time Front Desk Medical Receptionist/Administrative Assistant to join the team!
We are looking for a caring, compassionate, motivated team member who has a willingness to serve our Public Safety patient population by improving their overall health and performance.
We are located at: 8877 W Union Hills Dr. Suite A-160 Peoria, AZ 85382.
Our hours of operation are: 7:00am - 5:00pm Mon, Tues, Thurs & Fri 7:00am - 4:00pm. (Our offices are closed on Wednesday's).
**Training and Onboarding will be held at our Mesa, AZ 85203 Location**
The successful candidate will work with a team of providers and will assist in delivering premium care to each patient
Responsibilities
- Answer multi-line phones and properly referring questions and issues
- Greeting patients professionally both in-person and on the phone.
- Check patients in and obtain insurance information, photo ID and appropriate paperwork if needed.
- Optimizing provider schedules and patient satisfaction with efficient scheduling for new and returning patients.
- Assist patients when checking out in a friendly manner and schedule their follow up appointments.
- Provide PCP patients with intake and new patient forms, office consents as well as copies of our office policies and legally required documents.
- Provide Work Compensation patients with intake and new patient forms as well as copies of our office policies, office consents and legally required documents, 102 and work status forms.
- Verifying financial records and collecting patient co-pays, deductibles, and uninsured visits.
- Call and/or text patients to remind them of upcoming appointments.
- Assist with “buckets” (Rx’s, labs, medical records, patient cases).
- Keep waiting area tidy throughout shift.
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Assists Practice Administrator with any projects and/or requests.
- Other duties as assigned.
Qualifications
- Valid Government Driver's License
- High School diploma or equivalent
- At least (2) years of recent experience as Medical Receptionist/Administrative Assistant (required)
- At least (2) years of recent experience in Medical scheduling (required)
- Experience in Medical Terminology (required)
- BLS certification (preferred)
- Must have strong communication skills
- Organization and time management to manage a variety of tasks effectively
- Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
- Technological skills, such as using word processing and spreadsheet programs to track data
- Interpersonal skills to interact positively with patients in a stressfully environment
DISCLOSURE: HeartFit for Duty, LLC is committed in providing a safe, healthy, and productive work environment. Consistent with this commitment, it is the intent of our Company to maintain a safe, drug and alcohol-free workplace. As a condition of employment, all applicants who are offered a position at our Company will be subjected to a check of their background by a third-party vendor. All background checks will be in accordance with the Fair Credit Reporting Act (FCRA), other applicable federal and state laws, and Company procedures. HeartFit for Duty, LLC will thoroughly review the relevant background information. This policy applies to the criminal history screening of all prospective employees.
Drug Testing Procedures: All candidates who have received an official job offer will be required to undergo drug testing as a condition of employment. Drug testing may include, but is not limited to, urine tests, blood tests, hair follicle tests, breathalyzer tests, and saliva tests. All drug testing procedures will be conducted in a manner that respects employee privacy and confidentiality.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Occupational Medicine
- Primary Care
Schedule:
- Day shift
- No weekends
Experience:
- Medical receptionist: 2 years (Required)
Ability to Commute:
- Peoria, AZ 85382 (Required)
Work Location: In person
Salary : $20 - $22