Medical Front Office Coordinator

Job Description

We are seeking a Medical Front Office Assistant to become a part of our team! Your role will involve being the first point of contact for patients, greeting them, managing appointments, verifying insurance, and handling administrative tasks to ensure a smooth clinic operation.

Responsibilities:

• Greeting patients and visitors: Creating a welcoming and professional environment.
• Answering phones and directing calls: Efficiently managing incoming calls and routing them appropriately.
• Scheduling and confirming appointments: Managing patient schedules and ensuring timely appointments.
• Verifying insurance information and eligibility: Ensuring accurate insurance information for billing purposes.
• Checking patients in and out: Verifying patient information and ensuring a smooth check-in and check-out process.
• Processing payments and handling billing inquiries: Assisting with patient payments, insurance claims, and billing inquiries.
• Answering patient questions and addressing concerns: Providing helpful and accurate information to patients and their families.
• Providing information about the practice and services: Assisting patients with understanding the clinic's services and procedures.
  
  

Qualifications:

• Previous experience in healthcare or other related fields
• Strong customer service skills
• Familiarity with medical billing procedures
• Strong organizational skills
• Ability to thrive in a fast-paced environment