Team Supervisor-Revenue Cycle Management

IN SUMMARY... : REMOTE POSITION-The primary role of a Team Supervisor is to supervise, train and mentor the staff, as well as monitor productivity and quality assurance. The role also includes overseeing all billing processes and providing appropriate feedback to management to assist in the continuous revenue cycle growth and success of the company.

WHAT YOU WILL DO...

• Supervise assigned team(s).
• Detailed understanding of health care billing : from data entry through payment resolution of the accounts.
• Perform duties in a timely manner as required by clients and company.
• Provides technical and leadership skills by mentoring, motivating, training, and coaching; communicating clear job expectations; planning, monitoring, appraising job contributions; adhering to policies and procedures.
• Enforces Quality Assurance (QA) billing departmental objectives, by measuring billing results against established and future processes; evaluating and improving methods; making required changes.
• Identify and refer operational improvements and concerns within the billing office, to the Operations and / or Division Manager for workflow optimization and resolve issues when possible.
• Handle escalated client issues / special projects as needed.
• Conduct monthly team meetings to monitor health and success of the team and clients.
• Provide yearly reviews to staff.
• Participate in educational activities and attend team / staff meetings.
• Provide courteous and professional customer service to clients, patients, insurance companies and / or other third-party affiliations.
• Follow company policies, procedures and protocols; report compliance issues.
• Adhere to HIPAA regulations by keeping all PHI confidential and protected.
• Support company goals and always remain a company advocate.
• Other duties, as assigned.

BACKGROUND AND SKILLS YOU WILL BRING...

SUCCESS LOOKS LIKE...

HOW WE INVEST IN YOU...

Generous employer sponsored subsidy towards employee's medical insurance premiums

Azalea Health's EEO Statement

Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.