What are the responsibilities and job description for the Manager of Restaurant & Bar Operations position at Azamara Cruises?
Description
POSITION SUMMARY
The Manager of Restaurant & Bar Operations plays a critical role in leading and implementing dining and beverage service initiatives across the Azamara Cruises fleet. This position is responsible for overseeing menu and beverage concept development, ensuring high service standards, and monitoring fleet-wide operational performance. The role ensures consistent execution of brand and operational standards in daily shipboard operations.
About Azamara
Azamara is a global premium cruise line that inspires curious and passionate traveller’s to spend more time exploring the world with us on our immersive cruises. We offer our guests a world class experience onboard and while visiting destinations around the world. Our employees enjoy a hybrid work environment collaborating two days a week and as needed in a beautiful office space located in the heart of downtown Coconut Grove, Florida.
Combine your career goals and sense of adventure by joining our growing organization. Azamara offers a competitive compensation & benefits package and excellent career development opportunities.
WHY YOU SHOULD WORK FOR AZAMARA
ESSENTIAL DUTIES AND RESPONSIBILTIES
The employee is regularly required to sit, stand, write, review and type reports, compile data, operate a PC, and engage in communication. The role may involve occasional lifting (10-15 lbs), movement around office environments, and approximately 20% travel for ship visits and product sourcing. Ship visits may include participation in galley training or guest events.
WORK ENVIRONMENT
This role operates in both office and shipboard environments, involving travel between locations. Work conditions may include exposure to varying noise levels and climates during ship visits and industry events.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment based on race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Azamara and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
POSITION SUMMARY
The Manager of Restaurant & Bar Operations plays a critical role in leading and implementing dining and beverage service initiatives across the Azamara Cruises fleet. This position is responsible for overseeing menu and beverage concept development, ensuring high service standards, and monitoring fleet-wide operational performance. The role ensures consistent execution of brand and operational standards in daily shipboard operations.
About Azamara
Azamara is a global premium cruise line that inspires curious and passionate traveller’s to spend more time exploring the world with us on our immersive cruises. We offer our guests a world class experience onboard and while visiting destinations around the world. Our employees enjoy a hybrid work environment collaborating two days a week and as needed in a beautiful office space located in the heart of downtown Coconut Grove, Florida.
Combine your career goals and sense of adventure by joining our growing organization. Azamara offers a competitive compensation & benefits package and excellent career development opportunities.
WHY YOU SHOULD WORK FOR AZAMARA
- Be part of a growing and transformative company
- Enjoy a flexible, hybrid office schedule
- Work with a multicultural, global team of inspired professionals who believe in:
- CURIOSITY that makes us more open-minded, empathetic, better problem solvers, and more self-aware.
- SUSTAINABILITY that supports a world where blue meets green.
- INTEGRITY drives us to do the right thing even when no one is watching.
- ACCOUNTABILITY that supports empowerment
ESSENTIAL DUTIES AND RESPONSIBILTIES
- Design and develop innovative menu and beverage concepts that align with Azamara’s Destination Immersion focus. This includes menu design for both bars and restaurants, as well as content and concept development specific to the bar program.
- Establish and maintain service and operational standards across the fleet to enhance the guest experience.
- Oversee fleet-wide beverage programs, including recipe standardization and service protocols, supported by detailed documentation.
- Provide leadership and guidance to Restaurant & Bar Managers across all ships.
- Monitor financial performance, including budget adherence for chinaware, beverage costs, and consumables.
- Collaborate with supply chain and procurement teams to optimize product sourcing and cost control.
- Work closely with Revenue Operations to align package inclusions with market demands.
- Serve as the primary point of contact for restaurant and bar equipment innovation and implementation.
- Represent the company at designated food and beverage industry events, as approved by the VP, Hotel Operations.
- Perform other related duties as assigned.
- Bachelor’s degree in Hospitality Management, Business, or a related field preferred.
- 10 years of management experience in restaurant and/or bar operations within a high-volume, luxury hospitality environment (e.g., cruise line, resort, hotel, or fine-dining restaurant).
- 2-3 years of experience managing multi-venue operations with financial oversight responsibilities.
- Strong knowledge of international culinary and beverage trends.
- Proven ability to align operational execution with company standards, brand objectives, and KPIs.
- Develop and execute beverage programs that enhance customer satisfaction while adhering to financial targets.
- Monitor and control onboard local procurement expenses across the fleet.
- Plan menu and product launches in coordination with the Traveling Restaurant & Bar Manager and Supply Chain team to mitigate last-minute cost impacts.
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce.
- Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
- Analytical mindset with the ability to interpret data and metrics to drive decision-making and continuous improvement.
- Proficiency in operational management tools, CRM systems, and other relevant hospitality software.
The employee is regularly required to sit, stand, write, review and type reports, compile data, operate a PC, and engage in communication. The role may involve occasional lifting (10-15 lbs), movement around office environments, and approximately 20% travel for ship visits and product sourcing. Ship visits may include participation in galley training or guest events.
WORK ENVIRONMENT
This role operates in both office and shipboard environments, involving travel between locations. Work conditions may include exposure to varying noise levels and climates during ship visits and industry events.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment based on race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Azamara and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
