What are the responsibilities and job description for the Customer Support Representative position at AZPECTS USA?
Company Description
AZPECTS USA is a distributor of accessories for the construction industry, specializing in outdoor living and hardscape products. The flagship product, EASYJoint, is transforming jointing for paving stones, setting new standards in the market.
Role Description
This is a full-time remote role for a Customer Support Representative at AZPECTS USA. The Customer Support Representative will be responsible for providing customer support, ensuring customer satisfaction, effective communication, and troubleshooting issues related to the products distributed.
Qualifications
- Customer Support, Customer Service, and Communication skills
- Ability to ensure high levels of Customer Satisfaction
- Desire to add sales success to their repertoire
- Troubleshooting expertise
- Strong problem-solving skills
- Excellent written and verbal communication skills
- Ability to work independently and remotely
- Experience in the construction industry is a plus
- High school diploma or equivalent required, Bachelor's degree is a plus
Salary : $45,000 - $65,000