What are the responsibilities and job description for the Front Office Clerk/Receptionist position at Azulene Day Spa?
Skills we are looking for:
· Professional attitude and appearance.
· Solid Verbal and written communication skills to interact clearly with customers, vendors and other employees.
· Organization skills to keep accurate records and find important information quickly.
· Time Management skills to prioritize and complete a side variety of tasks throughout the day.
· Patience and Listening skills to respond appropriate and interact positively with upset customers.
· Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the Spa. You will also coordinate front desk activities, including distribution correspondence, cash handling, spa organization, and Inbound as well as outbound calls
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure that the front desk welcomes guests positively, and execute all administrative tasks to the highest quality standards.
Responsibilities
· Welcome and Check-in guests as soon as they arrive at the spa.
· Assign customers to their correct service providers in a timely manner.
· Answer inbound and outbound phone calls.
· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, etc).
· Provide basic and accurate information in-person and via phone/email.
· Perform other clerical duties such as filing, photocopying, Transcribing.
- Dusting, restocking, etc.
- Making sure cash is correct at all times of the day.
PHYSICAL ENVIRONMENT
- Prolonged periods standing and walking.
We look forward to meeting you :)
Azulene Day Spa
352-622-0095
Job Type: Part-time
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Morning shift
Ability to Commute:
- OCALA, FL 34474 (Required)
Ability to Relocate:
- OCALA, FL 34474: Relocate before starting work (Required)
Work Location: In person